Amazon

Field Test Support Engineer II, Emerging Device Software

Amazon$70K — $106K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of experience in Quality Assurance/testing domain
  • Familiarity with Linux environment
  • Bachelor's degree in engineering, statistics, computer science, mathematics, or a related quantitative field, obtained within the last 12 months
  • Experience with Unix and device technologies, including firmware and debugging
  • Ability to read and pull device logs

Responsibilities

  • Execute prepared test cases for software builds
  • Accurately report bugs during test case execution
  • Understand and implement testing guidelines for new builds/releases
  • Write test cases/scenarios for new features/modules
  • Perform regression testing to ensure quality control
  • Utilize software tools for daily data capture
  • Communicate and escalate failures effectively and prepare individual status reports
  • Maintain lab and test environments

Benefits

  • Comprehensive health insurance offerings (medical, dental, vision)
  • 401(k) matching program
  • Paid time off
  • Parental leave
  • Adoption and surrogacy reimbursement coverage
Full Job Description
A Field Test Support Engineer's primary responsibility is to execute test case instructions and report discrepancies, execution and analysis of automated regressions and track daily execution status using recommended tools and techniques in test environments and customer environment (real field). A FSE is also responsible for successful and on time delivery of results

Key job responsibilities

- Execute test cases prepared for testing Software builds

- Perform test case execution and report bugs accurately

- Understand testing procedures and guidelines for new builds / releases.

- Write Test cases/scenarios for new features/modules

- Perform regression and repetitive testing exercises to qualify builds without compromising on quality

- Use software tools like dashboards for data capture on a daily basis.

- Be comfortable with capturing results, communicating and escalating failures and providing individual status reports.

- Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA's.

- Lab and test farm maintenance

- Execute Automated test and analyze the test results.

- Perform the testing in field to certify the final software build

BASIC QUALIFICATIONS

- 1+ years of Quality Assurance/testing domain experience

- Experience in the Linux environment

- Bachelor's degree within last 12 months in engineering, statistics, computer science, mathematics, or a related quantitative field

- Experience in Unix, or experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs

PREFERRED QUALIFICATIONS

- Knowledge or experience in Embedded and App testing.

- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity

- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 70,400.00 - 106,300.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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