Job Description

Peterson Cat has a need for an experienced Field Technician based at our Longview, WA location.

SUMMARY

This position performs service activities at job sites and customer locations for customer and/or sales and rental fleet equipment.

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.

• Communicate with internal and external customers in a manner that promotes a positive relationship.

• Travel to and from customer sites to perform maintenance and repairs on equipment in the field.

• Analyze and diagnose equipment malfunctions.

• Repair, replace or rebuild engines, transmissions, fuel systems, final drives, steering clutches, cross-shafts, hydraulic components including pumps, motors, valves, and all related components, electrical and air systems.

• Write service reports that accurately document diagnosis and repairs performed.

• Possess basic computer knowledge and ability to use service software required in position.

• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.

• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.

• Perform assigned tasks in a timely, accurate, and efficient manner.

• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.

• Project a positive professional image with customers.

• Communicate with customers; keep customers informed on status of work.

• Develop and maintain a strong customer service relationship with all customer contacts.

• Operate company or personal vehicle asneeded.

• Maintain punctual, regular, and predictable attendance.

QUALIFICATIONS

Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred; and a minimum of 6 years of directly related experience in heavy equipment repair, preferably in a heavy industrial environment with or an equivalent combination of education and work experience. Maintain a valid driver’s license with a satisfactory driving record. Ability to become CDL certified with DOT Medical Card.

The hourly pay range for this position is $39.00 - 45.00. Starting wage will depend on experience and education. We also offer a total compensation package in addition to base salary.  Our generous benefits for Washington employees include:  401(k), 7 sick days/year (after 90 days), 10 vacation days/year, 7 holidays + 1 floating holiday.

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