Field Talent Manager

Syneos Health Careers • $90K — $120K *
Phoenix, AZ 85032In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration or Human Resources Management preferred
  • 5-7 years Pharmaceutical Sales Management experience or 4 years Human Resources Management experience
  • Track record of successful recruiting and talent selection
  • Strong interpersonal skills for effective interaction across all organization levels
  • Strategic thinking and planning skills
  • High initiative, accountability, and ownership of results
  • Demonstrated team building and leadership abilities
  • Experience in coaching for performance improvement
  • Ability to handle sensitive situations with professionalism
  • Outstanding written and verbal communication skills
  • Valid driver's license and willingness to travel up to 30%.

Responsibilities

  • Collaborate closely with the National Project Director and field sales leadership team
  • Facilitate interviewing and hiring processes to meet contract requirements
  • Drive effective communication between Syneos Health teams and field personnel
  • Create an open and engaging environment for employee contributions
  • Coordinate field-based launch planning and ensure consistent execution across the sales team
  • Monitor KPIs and collaborate on performance improvement with sales leadership
  • Deliver coaching and feedback to field representatives based on performance data

Benefits

  • Opportunities for employee development and recognition programs
  • Supportive of diversity and inclusion initiatives
  • Flexible approach to considering applicants with transferable skills
  • Encouragement to join the Talent Network for future opportunities
Full Job Description
Description

The Field Talent Manager (FTM) is aligned to the National Project Director (NPD) in close collaboration with the field sales leadership team (Sales Director and District Sales Managers) to drive achievement of key business objectives, specific to contract requirements. This position supports all aspects of interviewing and hiring, aligning strategic perspectives, coaching core behaviors, field ridealongs, financial and administrative oversight, and all aspects of employment including performance management solutions.

Communications:
  • Maintain consistent and open communication with internal Syneos Health teams and client leadership
  • Drive Syneos Health connectivity with field personnel
  • Serve as point of contact for field personnel on Syneos Health corporate matters
  • Assist with employee development and recognition programs

Retention/Engagement:
  • Cultivate an environment of open communication where employee contributions are valued and considered an integral part of the organization
  • Have full understanding of all incentive compensation plans

Operational Oversight/Driving Best Practices:
  • Coordinate field-based launch planning activities across sales team collaborating with customer and Syneos' launch team ensuring consistent and timely alignment and execution
  • Remove barriers to execution and resolve cross-functional issues impacting performance
  • Conduct frequent status updates with NPD to share and implement best practices
  • Support and document field sales representative performance and appropriately communicate with relevant DSMs, Sales Director, human resources, & representatives
  • Assist in communication and compliance of all policy and procedures
  • Oversee completion of all Syneos Health administrative paperwork of field force
  • Assist in execution of all aspects of significant contract changes, including size and structure
  • Work with NPD and Sales leadership to develop, communicate and monitor team business rules and field sales expectations

Data Management/Reporting:
  • Monitor KPIs and performance against goals collaborating with Sales leadership and Strategic Operations partner
  • Provide insight into data interpretation to identify proactive solutions

Performance Management
  • Collaborate with NPD, Sales Director, DSMs and Human Resources business partner on mid-year and annual performance review process and document creation for use with field personnel
  • Deliver feedback and coach representatives, as appropriate, including verbal and/or written feedback to representatives
  • Review written coaching feedback to identify potential performance issues, consult with NPD and Field Sales Leadership
  • Consult with NPD and Human Resources business partner on all performance issues
    • Review documentation and provide Performance Improvement Plan recommendations, participate in delivery of performance plans, as necessary

Job Qualifications:
  • Bachelor's Degree, preferably in Business Administration or Human Resources Management
  • Minimum 5-7 years minimum Pharmaceutical Sales Management experience or 4 years minimum Human Resources Management experience with a strong focus in Employee Relations, Coaching and Recruiting
  • Successful track record of recruiting and selecting top talent
  • Strong interpersonal skills and ability to interact effectively internally and with clients at all levels of the organization
  • Ability to think and plan strategically so that opportunities are seized upon
  • High level of initiative, accountability, and ownership for achieving results and surpassing objectives
  • Demonstrated team building and leadership skills
  • Experience in coaching for performance improvement including implementation of progressive discipline as it relates to sales or other performance objectives
  • Ability to handle sensitive situations with diplomacy and professionalism as well as maintain confidentiality when appropriate
  • Outstanding written and verbal communication skills
  • Valid driver's license with ability and willingness to accommodate overnight travel up to 30%

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

About Syneos Health Careers

Syneos Health Careers

Joining Syneos Health presents an unparalleled opportunity to become part of a global team of professionals dedicated to biopharmaceutical solutions. At Syneos Health, job opportunities abound, offering a gateway to enhancing career paths in a company celebrated for its commitment to therapeutic and operational excellence.

Work That Matters

Syneos Health is at the forefront of healthcare innovation, collaborating on projects that integrate smart technology and human ingenuity to improve patient outcomes. This dynamic company is actively seeking professionals who are eager to drive progress in the biopharmaceutical field through diverse job opportunities ranging from scientific roles to operational positions.

Innovative Employment Opportunities

Syneos Health offers a variety of positions that cater to a range of skills and experiences, from entry-level to senior leadership roles. Employment at Syneos Health means contributing to a culture that values diversity and inclusion, ensuring every team member’s voice is heard and valued.

Internship Programs and Professional Growth

For those starting their career, Syneos Health provides robust internship programs designed to foster professional growth and build essential industry skills. Interns at Syneos Health gain hands-on experience, beneficial for future employment opportunities within the company or the broader healthcare industry.

Cultivating Leadership and Professional Development

Syneos Health is committed to the professional development of its employees, offering leadership training and career growth opportunities that encourage innovation and leadership skills. Employees are supported through comprehensive benefits, diversity training, and initiatives that promote personal and professional growth.

Join a Team of Experts

The team at Syneos Health is composed of industry-leading experts who bring a wealth of knowledge and experience to the company. Networking within Syneos Health’s global community allows for unparalleled professional development and insights into the latest industry trends.

Explore Career Opportunities

Syneos Health is hiring! Explore the numerous positions available that match a variety of skills and interests. The company looks for driven, curious, and innovative team players ready to make a significant impact in the healthcare industry.

Stay Connected with Syneos Health Careers

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Industry
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* Ladders Estimates

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