SAIC

Field Support Engineer

SAIC • $75K — $95K *
Colorado Springs, CO 80918In-Person
Aerospace & Defense
15+ years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree and 18+ years of experience or 6 years in lieu of degree
  • Active Secret Clearance or ability to obtain one
  • Ability to work independently with minimal supervision
  • Strong interpersonal skills and effective reporting practices
  • Basic IT principles and troubleshooting experience
  • Experience with IP networks and Cisco equipment
  • Strong proficiency in Windows 10, Microsoft Office, and Microsoft Visio

Responsibilities

  • Operate NSITE and OPDASH software for Missile Defense Agency support
  • Conduct field testing and reporting for NSITE and OPDASH software
  • Coordinate hardware integration with site personnel
  • Maintain and verify configuration management documentation
  • Identify system engineering requirements from customer objectives

Benefits

  • Opportunity to support critical Missile Defense Agency operations
  • Access to advanced technology and software systems
  • Work environment at a premier military installation
  • Limited travel opportunities for events
  • Career development in a specialized defense sector
Full Job Description
Job Description

SAIC is seeking a Field Support Engineer in Colorado Springs, CO.

The Indicium Product Office is seeking mid-level candidates to represent and operate NSITE (Network, System Integration and Test Environment) software and OPDASH (Operations Dashboard) software. Software support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support from the MDIOC, Schriever AFB, Colorado Springs.

Duties and Responsibilities:
  • Operate NSITE and OPDASH software based on Missile Defense Agency event support requirements
  • Support NSITE and OPDASH Software field testing and reporting
  • Coordinate and interact with site personnel to perform hardware integration
  • Maintain configuration management documentation (Microsoft Visio) and verify system configurations
  • Identify system engineering requirements from customer goals and objectives


Qualifications

Education Requirements:
  • Bachelors and eighteen (18) years or more experience; Six (6) years' experience can be accepted in lieu of degree (per contract vehicle).

Clearance Requirements:
  • Must possess an active Secret Clearance or have the ability to obtain one.

Required Skills:
  • Ability to work independently with minimal supervision
  • Strong interpersonal skills and reporting practices
  • Basic Information Technology (IT) principles and troubleshooting experience
  • Experience with Internet Protocol (IP) networks and Cisco networking equipment
  • Security+ and either a Microsoft OS or Cisco certification
  • Strong Windows 10 OS configuration experience
  • Strong Microsoft Office skills
  • Strong Microsoft Visio skills
  • Ability to travel CONUS or OCONUS for Event support. (Less than 10% per year anticipated)

Preferred (not required) Skills:
  • Current A+ and/or Network+ Certifications
  • Understanding of Network, System Integration and Test Environment (NSITE) software
  • UHF Tactical Radio operation experience
  • Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
  • Familiarity with the Missile Defense Agency (MDA) test planning and procedures
  • Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
  • Understanding of common tactical data link (TADIL) messages and message interactions
  • Familiarity with WireShark and/or OmniPeek software
  • Familiarity with HBSS components and general information assurance practices


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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