Field Service Technician

Veterans Prime, Inc.

$80K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-year technical degree in mechanical, electrical, or machine tool technology; military experience also acceptable.
  • Ability to troubleshoot and repair industrial equipment, with PLC knowledge as a bonus.
  • Skilled in reading engineering drawings and using diagnostic tools.
  • Capacity to physically lift up to 50 lbs regularly.
  • Strong problem-solving, interpersonal, and communication skills with an aptitude for independent work.

Responsibilities

  • Diagnose and resolve mechanical, electrical, software, and hydraulic/pneumatic issues on CNC machinery.
  • Perform post-installation testing to ensure optimal machine performance.
  • Conduct on-site training for customer operators on machine operation, maintenance, and safety protocols.
  • Accurately document service activity, diagnostic findings, parts used, and resolutions provided.
  • Manage a regional travel schedule to support customer sites with regular overnight stays.

Benefits

  • Competitive compensation package with overtime potential.
  • Comprehensive benefits including Medical, Dental, and Vision.
  • 401(k) Retirement Plan with company matching contributions.
  • Opportunities for professional development and ongoing training on new technologies.
Full Job Description
Overview

Field Service Technician - CNC & Industrial Machinery

Compensation: $80,000-$100,000 + BenefitsType: Full-Time | Travel-Based

We are seeking a highly motivated Field Service Technician to join our team. We are a veteran-friendly organization and strongly encourage military veterans to apply. You will work independently from your home base, providing expert support for advanced CNC Lathes and Machining Centers. This is a hands-on role where you will be the "go-to" technical expert for our customers.

What You'll Do
  • Troubleshoot & Repair: Diagnose and resolve mechanical, electrical, software, and hydraulic/pneumatic issues on CNC machinery.
  • Install & Test: Perform post-installation testing to ensure optimal machine performance.
  • Train & Educate: Conduct on-site training for customer operators on machine function, maintenance, and safety.
  • Document: Accurately log service activity, diagnostics, parts, and resolutions.
  • Travel: Manage a regional travel schedule with regular overnight stays to support customer sites.

What You Need
  • Education: 2-year technical degree (mechanical, electrical, or machine tool technology) or equivalent military technical experience or demonstrated experience in the maintenance field.
  • Experience: Proven ability to troubleshoot industrial equipment; proficiency with PLCs is a plus.
  • Skills: Ability to read engineering drawings/schematics; skilled in using diagnostic tools (gauges, test indicators, force meters).
  • Physical Requirements: Ability to lift up to 50 lbs regularly.
  • Soft Skills: Strong problem-solving, interpersonal, and communication skills; capable of working independently.

Benefits & Perks
  • Competitive compensation package with overtime potential.
  • Comprehensive benefits (Medical, Dental, Vision).
  • 401(k) Retirement Plan with company match.
  • Professional development and ongoing training on new technologies.

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