Field Service Technician - Security Systems

Titan Security Group

$62K — $104K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates or Technical Degree in a relevant field.
  • Proven experience installing and programming Access Control systems.
  • Knowledge of computer networks including switches, IPs, routers, and modems.
  • Ability to obtain a valid PERC license.
  • Strong English communication skills (reading, writing, speaking).
  • Capability to pass a pre-employment drug screen and criminal background check.

Responsibilities

  • Service and configure enterprise-level access control systems and IP CCTV systems.
  • Travel throughout the Chicagoland area, Southern Wisconsin, and Northwest Indiana to customer sites.
  • Diagnose and repair equipment and system configurations.
  • Build relationships with customers and provide training on systems as needed.
  • Utilize technical manuals and manufacturer support to troubleshoot system issues.
  • Perform additional duties as assigned.

Benefits

  • Discretionary year-end bonus based on performance.
  • Paid vacation and personal days.
  • Comprehensive medical, dental, and vision insurance.
  • Life and accident insurance coverage.
  • Paid holidays throughout the year.
  • 401(k) matching plan.
  • Skills-enhancing training programs available.
  • Opportunities for career growth and promotion.
Full Job Description
Titan Electronics, a division of Marksman Titan Security Group, provides electronic security system installation and service and is looking for an experienced Security and CCTV System Installer/Technician. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! The Security and CCTV Service Technician position reports to the Service Manager and Operations Manager.

Duties/responsibilities include but are not limited to:
  • Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise LevelIP CCTV Systems, DVR's & NVR's, Burglar Alarms, Intercom systems, Telephone Entry Systems, and associated
  • Travel to customer sites in company provided vehicle throughout Chicagoland Area, Southern Wisconsin, and Northwest Indiana.
  • Diagnose and repair equipment and configurations.
  • Interface with customer personnel developing relationships and demonstrating systems; providing training as needed.
  • Use technical manuals and interface with the manufacturer's technical support to troubleshoot problems
  • Other duties as assigned

Education and/or Experience: Associates Degree or Technical Degree. Experienced in installing and programming Access Control systems.

Certificates, Licenses, Registrations: Ability to obtain a valid PERC.

Language Skills: Must have ability to read, write speak, and understand English.

Other Qualifications: Required skills include knowledge of computer networks, switches, IP addresses, routers, and modems. Ability to pass pre-employment drug screen and criminal background check.

Physical Demands: Must be able to work in outdoor environments and be comfortable working on step ladders, extension ladders and power lifts. Ability to routinely lift, push, or pull packages of up to 60lbs.

Wages & Benefits: $30.00-50.00/hr (depending on experience) plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, vision

insurance, life and AD&D insurance, paid holidays, and 401(k) match. Skills-enhancing training and opportunities for career growth and promotion.

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