Field Service Supervisor - Power Transformers

HD Hyundai Electric America Corporation

$85K — $110K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience in installing and commissioning Power Transformers
  • Strong technical proficiency in transformer testing and troubleshooting
  • Familiarity with vacuum oil processing and high-voltage safety procedures
  • Experience in managing subcontractors and leading teams
  • Excellent problem-solving abilities and customer-oriented communication

Responsibilities

  • Supervise and coordinate the installation and commissioning of transformers
  • Ensure compliance with technical specifications during assembly
  • Lead pre-commissioning activities and conduct electrical testing
  • Perform root cause analysis for equipment failures and generate reports
  • Manage onsite subcontractors to ensure quality and safety
  • Serve as technical liaison for customer engineers during testing
  • Prepare detailed service documentation including logs and reports

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
Full Job Description
We are looking for a highly skilled Field Service Supervisor specializing exclusively in Power Transformers. In this pivotal role, you will lead the onsite installation, commissioning, and technical support for large-scale power transformers (up to 850 MVA / 500 kV). This position requires a technical expert who thrives in dynamic field environments and maintains the highest standards of safety and quality.

Key Responsibilities
  • Onsite Leadership: Supervise and coordinate the full lifecycle of transformer installation and commissioning for units up to 850 MVA / 500 kV.
  • Technical Oversight: Oversee the assembly of all external components and peripherals ensuring 100% compliance with technical specifications.
  • Testing & Diagnostics: Lead pre-commissioning activities and perform onsite electrical testing; provide expert troubleshooting for field-related issues.
  • Root Cause Analysis (RCA): Conduct thorough investigations into equipment failures or performance issues and deliver actionable technical reports.
  • Subcontractor Management: Act as the primary supervisor for onsite subcontractors, ensuring work is performed safely, on schedule, and to Hyundai's quality standards.
  • Customer Relations: Serve as the technical point of contact for customer engineers, providing guidance during testing and maintaining professional representation of the company.
  • Reporting: Prepare comprehensive field service documentation, including daily logs, incident reports, and final commissioning certificates.

Requirements
  • Industry Expertise: Extensive hands-on experience in the installation and commissioning of Power Transformers (MANDATORY).
  • Technical Proficiency: Proven track record in transformer electrical testing, troubleshooting, and external component wiring.
  • Specialized Knowledge: Familiarity with vacuum oil processing, oil handling procedures, and high-voltage safety protocols.
  • Supervisory Skills: Strong experience in managing subcontractors and leading multi-disciplinary teams in industrial settings.
  • Soft Skills: Exceptional problem-solving abilities and a customer-centric communication style.
  • Travel Flexibility: Willingness and ability to travel up to 80% (domestic and international); remote work-from-home available when not traveling.


Working Conditions & Physical Requirements
  • Willingness to work in diverse outdoor environments and industrial sites.
  • Physical stamina to handle walking, standing, working at heights, and occasional heavy lifting.
  • Comfortable working around high-voltage equipment and heavy machinery.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)

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