Full Job Description
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. Is this you?
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.
This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.
As a Field Service Representative, a typical day for you might include:
- Pre-site, startup, repair, preventive maintenance, and field modification of equipment
- Problem solving with customers, electricians, sales partners, technical support, District Service teams
- Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
- Working with your Manager and/or Regional Service Director to resolve complex escalated issues
- Continuous learning and training on various products both in the field and in the classroom
On some days, you may even:
- Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.
- Assist senior technicians and support Project Management on larger system start-ups
- Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
- Act on behalf of the District Service Manager to resolve operational issues as required
What's in it for me?
- Direct customer impact through meaningful technical work in the field
- Mentorship and structured support to build your technical skills and confidence
- Career growth opportunities within a global leader in energy management and automation
- Exposure to diverse industries and innovative technologies
Ready to launch your technical service career? Apply today!
For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.