United Rentals

Field Service Manager

United Rentals • $80K — $95K *
Austin, TX 78745In-Person
Transportation
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Diploma required; trade-School Degree a plus; bachelor’s Degree preferred
  • Valid driver's license with acceptable driving record
  • 10 years of extensive Equipment Fleet Maintenance and leadership experience
  • Strong motivational and leadership skills
  • Excellent customer service skills
  • Strong knowledge of maintenance accounting and P&L
  • Basic computer skills, particularly with Microsoft Excel

Responsibilities

  • Improve efficiency and customer/employee satisfaction within the field repair and maintenance team
  • Oversee dispatch of field technicians in the Metro Area to maximize efficiency and customer service
  • Collaborate with Operations Managers and Service Managers for effective service scheduling and execution
  • Motivate, coach, and train technicians to exceed time and quality standards
  • Manage R&M, P&L, and associated costs/budget
  • Oversee parts department activities for optimal service and productivity
  • Promote a culture of safety and discipline through proactive leadership

Benefits

  • Opportunity to hire and motivate a team of Field Service Technicians
  • Direct supervision responsibilities with potential for career development
  • Engagement in a profitable location-building process
  • Leadership role in enhancing service and maintenance performance
  • Collaboration with upper management for improved operational outcomes
Full Job Description

As a Field Service Manager at United Rentals, you’ll be the leader of a major maintenance enterprise. You’ll have the opportunity to hire and motivate an amazing team of Field Service Technicians. You will have direct supervision responsibilities for all field repair and maintenance employees. You’ll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

What you'll do:

  • Responsible for continually improving efficiency as well as customer and employee satisfaction within the field repair and maintenance team

  • Oversee dispatch of field technicians within entire Metro Area territory to maximize efficiency and customer service

  • Work closely with Operations Managers and Service Managers to ensure service is properly scheduled and executed to guarantee superior customer service

  • Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes

  • Responsible for R&M, P&L and associated costs/budget

  • Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control

  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

  • Other duties assigned as needed

Requirements:

  • High School Diploma required; trade-School Degree a plus; bachelor’s Degree preferred

  • Valid driver's license with acceptable driving record

  • Extensive Equipment Fleet Maintenance and leadership experience (10 years)

  • Strong motivational and leadership skills

  • Excellent customer service skills

  • Strong knowledge of maintenance accounting and P&L

  • Basic computer skills particularly with Microsoft Excel

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. 

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

About United Rentals

United Rentals Careers

Join the dynamic team at United Rentals, the largest equipment rental company in the world, and be part of a community that thrives on innovation, leadership, and diversity. At United Rentals, we offer unparalleled job opportunities and a culture that fosters growth and professional development.

Work You’ll Do

At United Rentals, you’ll engage in meaningful work that directly impacts our success and propels your career forward. You will be part of a team that is committed to excellence and leadership in the industry. Our employees are equipped with top-tier tools and technology, allowing them to deliver best-in-class service.

Explore Our Job Opportunities

Whether you’re looking for a position in management, sales, operations, or customer service, United Rentals provides a breadth of opportunities to advance your career. Our robust employment process ensures that we match the right skills with the right roles, ensuring success for both our employees and our company.

Internship Programs

Kickstart your career with United Rentals through our internship programs. These opportunities are designed to give you hands-on experience and insights into the day-to-day operations of the world’s leader in equipment rental. Interns at United Rentals gain invaluable skills, work on challenging projects, and learn from leaders in the industry.

Benefits and Culture

United Rentals is committed to the growth and well-being of our team members. We offer competitive benefits packages that support the health, happiness, and security of our employees and their families. Our culture is one of inclusivity and innovation, where every team member’s contribution is valued and diversity is celebrated.

Professional Development and Training

Invest in your future with United Rentals’ leadership and diversity training programs. Our commitment to your professional development is demonstrated through continuous learning opportunities, including workshops, seminars, and networking events. These resources are designed to enhance your capabilities and prepare you for future leadership roles within the company.

Join Our Team

Are you ready to advance your career at United Rentals? Explore the various hiring paths we offer, from direct applications to networking events. Prepare your resume, sharpen your interview skills, and connect with us to discover how your talents can be best utilized at United Rentals.

Stay Connected

Keep up to date with the latest career tips, company news, and industry insights by joining our community. Personalize your experience by subscribing to job alert emails tailored to your career preferences and be the first to know about new openings and opportunities. At United Rentals, your career journey is supported at every step by our commitment to innovation, leadership, and a workplace culture that prizes diversity and personal growth. Join us and help shape the future of the equipment rental industry.

Search United Rentals Jobs

Ready to make a move? Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with United Rentals today and transform your potential into performance.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.
Learn more about United Rentals
Size
20,400 employees
Market Cap
$24.5 billion
Industry
Real Estate & Construction
Net Income
$890 million
Founded
1997
5 Year Trend
+11%
Revenue
$8.5 billion
NASDAQ
URI
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at United Rentals

More Transportation Jobs

Find similar Field Service Manager jobs:

NationwideAustin, TX