FiberLight

Field Service Manager

FiberLight$75K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Construction Management, or related experience
  • Strong interpersonal and organizational skills
  • Excellent communication abilities
  • Proficient in Microsoft Office and mapping software like DeLorme
  • Current valid driver's license
  • Capability to read and produce field drawings

Responsibilities

  • Manage permitting, contractors, vendors, and all construction activities
  • Oversee scheduling and training of field service representatives
  • Handle service contracts and direct support services
  • Perform cost and control estimating, including preliminary engineering
  • Track and report on production and milestones
  • Manage troubleshooting, emergency restoration, and disaster recovery efforts

Benefits

  • Opportunity to work on a variety of projects in network planning and construction
  • Engagement with state and local agencies enhancing professional connections
  • Hands-on leadership role with field service personnel
  • Dynamic work environment focused on problem-solving
  • Professional development through training and project management exposure
Full Job Description
*Must reside in the DMV market*

The Field Service Manager manages the field service personnel who perform on-site routine services, including installation, maintenance, and repair, including completion of assigned projects related to OSP and ISP, including all permitting, construction, red lining, and preliminary As Built CAD drawing approval and municipality relations. The OSP PM will requisition labor and materials to meet the timely execution of deadlines and manage general contractors, production reporting, milestone pay sheets, inspectors, and material vendors. Assisting with cost estimates, engineering of lateral construction, and design of network planning are key elements of other required duties.

Essential Job Functions
• Management of permitting, contractors, material vendors, inspectors, and all construction.
• Oversees the scheduling and training of field service representatives.
• Handles service contracts and directs support services.
• Cost & control estimating, preliminary engineering, production tracking/reporting, OSP Insight, etc.
• Trouble Management, emergency restoration, and disaster recovery of network assets.

Interface with state and local permitting agencies, DOTs, and other activities as required.

Requirements
• BS Engineering related field or Construction Management or related experience.
• Strong interpersonal, organizational and communication skills.
• Proficient with PCs and Microsoft Office Applications ( Word, Excel, Project, etc.), DeLorme and other mapping software and engineering.
• Current valid driver's license.
• Ability to read and produce field drawings and updates to OSP Insight.

About FiberLight

FiberLight is a fiber-optic network provider that offers high-capacity, low-latency connectivity solutions to enterprise, carrier and data center customers in the United States. The company's fiber-optic network spans over 14,000 route miles and covers more than 50 metropolitan areas, including Atlanta, Baltimore, Dallas, Houston, San Antonio, Tampa and Washington, D.C. FiberLight's solutions include Ethernet, wavelength and dark fiber services, as well as dedicated internet access, cloud connectivity and managed services. The company was founded in 1998 and is headquartered in Atlanta, Georgia.
Learn more about FiberLight
Size
500 employees
Industry
Net Income
-$10 million
Founded
1998
5 Year Trend
+10%
Revenue
$1 billion

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