Co Alliance Llp

Field Service Manager

Co Alliance Llp • $80K — $100K *
Calgary, AB T1Y 7M8In-Person
Energy & Utilities
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Continuous Emissions Monitoring Systems (CEMS) service.
  • 2+ years in a management or supervisory role.
  • High school diploma or equivalent; preference for college coursework or formal technical training.
  • Preferred certification as a Journeyman Electrician and/or in Instrumentation and Controls.
  • Valid driver's license; must meet Motor Vehicle Review standards.
  • Strong written and verbal communication skills.

Responsibilities

  • Oversee on-site service and maintenance of CEM Systems to ensure compliance and performance.
  • Plan and coordinate service visits with customers, fostering strong client relationships.
  • Collaborate with project management and engineering teams on installations and startups.
  • Manage service department schedules for optimal efficiency.
  • Track and document maintenance and quality assurance activities accurately.
  • Prepare and present support contract proposals to clients.
  • Conduct annual performance reviews for technicians.

Benefits

  • Opportunity to lead a critical environmental compliance function.
  • Work with a dedicated and skilled team in a high-demand field.
  • Engage in complex problem-solving and technical challenges.
  • Chance to positively impact operational excellence and client satisfaction.
Full Job Description
Field Service Manager - Continuous Emissions Monitoring Systems (CEMS)

Location: Calgary, AB
Employment Type: Full-Time

About the Role

Alliance Technical Group is seeking a highly skilled Field Service Manager to lead and support our team in delivering exceptional service for Continuous Emissions Monitoring (CEM) Systems. This role combines technical expertise, leadership, and customer engagement to ensure compliance, reliability, and operational excellence.

Key Responsibilities

  • Oversee on-site service and maintenance of CEM Systems, ensuring optimal performance and compliance.
  • Plan and coordinate service visits with customers, maintaining strong client relationships.
  • Collaborate with project management and engineering teams to support system installations and startups.
  • Manage service department schedules, both field and internal, for maximum efficiency.
  • Prepare and present proposals for support contracts.
  • Track and document maintenance and QA activities, ensuring accuracy and compliance.
  • Review and coordinate Diagnostic and Recertification events.
  • Audit technician timesheets, expenses, and service reports for accuracy.
  • Prepare and review invoices for all field work.
  • Provide technical guidance and support to field technicians and engineers.
  • Conduct annual performance reviews for technicians, fostering growth and development.
  • Monitor department KPIs and work with leadership to identify improvement opportunities.
  • Serve as a primary point of contact for customer technical support calls.


Supervisor Responsibilities

  • Directly supervise Field Service Technicians and Field Service Engineers, ensuring high standards of performance and safety.


Qualifications

  • 5+ years of experience in CEMS service.
  • 2+ years in a management or supervisory role.
  • High school diploma or equivalent; college coursework or formal technical training preferred.
  • Preferred certification as a Journeyman Electrician and/or Instrumentation and Controls.
  • Valid driver's license and ability to meet company Motor Vehicle Review standards.
  • Strong written and verbal communication skills.
  • Excellent documentation and organizational abilities.
  • Self-motivated with a passion for problem-solving in dynamic environments.
  • Proven ability to build and maintain positive customer relationships.


Skills & Competencies

  • Proficiency in Microsoft Office Suite (Word, Excel).
  • Strong attention to detail and ability to multi-task effectively.
  • Professional demeanor and ability to represent the company with integrity.
  • Accurate typing, proofreading, and basic math skills.


Work Environment

  • Industrial settings with exposure to outdoor conditions.
  • Must be comfortable working at elevated heights (up to 300 feet) and operating aerial lifts.


Physical Requirements

  • Ability to stand, walk, bend, crouch, and stoop consistently.
  • Lift objects up to 50 lbs regularly.
  • Climb ladders and stairs; operate tools requiring dexterity.
  • Distinguish color shades for accurate testing and calibration.


Travel

  • Regular overnight travel required.


This is an opportunity to lead a critical function in a company committed to environmental compliance and technical excellence. You'll work with a dedicated team, tackle complex challenges, and make a measurable impact.

About Co Alliance Llp

Co-Alliance, LLP is an agricultural cooperative that provides energy, agronomy, and grain marketing services. The company offers propane, diesel fuel, gasoline, and lubricants, as well as crop protection products, seed, and fertilizer. Co-Alliance also provides grain marketing services, including grain storage, transportation, and risk management. The company serves farmers and rural communities in Indiana, Ohio, Michigan, and Kentucky. Co-Alliance was founded in 1925 and is headquartered in Avon, Indiana.
Learn more about Co Alliance Llp
Size
1,000 employees
Industry
Energy & Utilities
Net Income
$10 million
5 Year Trend
+5%
Revenue
$1 billion
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Co Alliance Llp

More Energy & Utilities Jobs

Find similar Field Service Manager jobs:

NationwideCalgary, AB