Job OverviewNikkiso Cryogenic Services is seeking a highly skilled Regional Field Service Engineer to deliver world-class technical support for advanced cryogenic equipment and systems. This is a hands-on, customer-facing role for a technically driven professional who thrives in dynamic environments, enjoys solving complex engineering challenges, and wants to work at the forefront of cryogenic technology.
In this role, you will serve as a trusted technical expert for customers across your assigned region, ensuring optimal performance, reliability, and safety of cryogenic systems while strengthening Nikkiso's reputation for excellence in service and innovation.
Salary range: $83,381 - $155,579
ResponsibilitiesTechnical Leadership & Customer Support- Provide expert onsite technical support for installation, commissioning, operation, and maintenance of cryogenic systems and equipment.
- Serve as a technical advisor to customers, ensuring optimal system performance and adherence to OEM and industry standards.
Troubleshooting & Problem Resolution- Diagnose complex mechanical, electrical, and control system issues using advanced troubleshooting methods.
- Minimize system downtime through efficient root cause analysis and corrective actions.
Maintenance & Repairs- Perform preventive and corrective maintenance, including inspections, calibration, and component replacement.
- Respond promptly to customer service requests and execute onsite repairs with precision and professionalism.
Training & Knowledge Transfer- Deliver technical training to customers on safe operation and maintenance of cryogenic equipment.
- Promote best practices and compliance with safety and regulatory standards.
Documentation & Reporting- Prepare detailed field service reports, maintain accurate service records, and document equipment history.
- Communicate findings, recommendations, and improvement opportunities to internal teams and customers.
Safety & Continuous Improvement- Uphold Nikkiso's safety standards and promote a strong safety culture in the field.
- Stay current with emerging technologies and industry trends, applying new knowledge to enhance service delivery.
Core Competencies- Cryogenic Technical Expertise: Deep understanding of cryogenic systems, fluids, and equipment.
- Advanced Problem Solving: Strong diagnostic and analytical skills with the ability to resolve complex technical issues independently.
- Safety Leadership: Commitment to safety protocols, regulatory compliance, and risk mitigation.
- Communication Excellence: Ability to translate complex technical concepts for customers and internal stakeholders.
- Adaptability & Resilience: Comfortable working in dynamic, high-pressure field environments.
- Organizational Excellence: Ability to manage multiple priorities, projects, and service demands.
- Customer Focus: Strong relationship-building skills and a commitment to exceptional service.
- Collaboration: Ability to work cross-functionally with engineering, operations, and service teams.
- Continuous Learning: Commitment to ongoing technical development and professional growth.
QualificationsRequired Experience- 3-5 years of experience working with cryogenic systems or closely related technologies (e.g., rotating equipment, LNG, industrial gases, vacuum systems, or process equipment).
- Proven experience in installation, maintenance, and repair of complex technical systems.
- Demonstrated ability to troubleshoot mechanical, electrical, and control systems.
- Experience planning and executing field service activities and preventive maintenance programs.
Preferred Background- Technical degree or equivalent experience in mechanical, electrical, or related engineering discipline.
- Experience in industrial, energy, marine, aerospace, or gas processing environments.
Salary range: $83,381 - $155,579
