Field Service Engineer

TRUMPF Group

$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Flexible, professional, and bold personality
  • Hands-on experience with electronics, digital circuits, wiring, mechanics, and hydraulics
  • Strong focus on customer service and quality
  • Technologically savvy in software and file management
  • Willingness to travel 100%

Responsibilities

  • Travel to customer sites in the U.S., Canada, and Mexico for machine tool installation and repair
  • Provide high-quality technical service to enhance machine performance
  • Document machine information and suggest improvements
  • Train customers on machine operation and maintenance
  • Act as a TRUMPF Service ambassador during installations and repairs

Benefits

  • Generous benefits package including medical, vision, dental, and 401K
  • Opportunities for career advancement
  • Access to work on diverse, innovative products across various technologies
  • Supportive family-owned company culture with a long-term strategy
Full Job Description

Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician? 

This opportunity reports into our Farmington, CT office and is offered as 100% remote.   

Your new role: TRUMPF Field Service Engineer

  • Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico 

  • Provide high-quality technical service to customers to ensure optimal sheet metal machine performance. 

  • Document customer machine information and technical conditions and make improvement suggestions. 

  • Train customers to operate and/or service machines to ensure maximum productivity. 

  • Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success. 

Why TRUMPF is right for you

  • At TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologies. 

  • You have the opportunity to continuously grow within your existing role and be rewarded for it. 

  • We are an international company, offering employees opportunities in the U.S. and around the globe. 

  • We are a family-owned business with a long-term strategy. We care about all the members of our team. 

You should be

  • Flexible, professional, curious, and bold! 

  • A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics. 

  • Focused on customer service and quality. 

  • Technologically savvy and experienced in software and file management. 

  • Eager to travel 100% 

In return we offer

  • Competitive salary 

  • A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave 

  • Opportunities to advance and further your career 

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