Field Service Engineer

Rezolut

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree or Radiology OEM training, Electrical Technology, or equivalent military experience.
  • 2+ years in servicing Diagnostic Imaging equipment preferred.
  • Experience interfacing directly with clients and internal teams for solution-based service delivery.
  • Valid driver's license with a clean driving record required.
  • Strong analytical, technical, and communication skills to convey complex issues simply.
  • Ability to thrive in fast-paced, self-directed environments while adhering to regulatory requirements.,

Responsibilities

  • Perform troubleshooting, installation, maintenance, and repair of various imaging equipment.
  • Complete preventative maintenance and necessary modifications.
  • Setup, calibrate, and ensure quality control of equipment per OEM standards.
  • Update service records and maintain timely communication with customers to resolve issues.
  • Maintain and calibrate tools and test equipment regularly.
  • Collaborate as part of the team and independently ensure effective service delivery.
  • Follow regulatory compliance to HIPAA, OSHA, and FDA standards.

Benefits

  • Accrue paid time off (PTO) immediately upon starting.
  • Enjoy 6 observed holidays each year.
  • Access to Medical, Dental, Vision, Life, and optional insurances for full-time employees.
  • Participate in a 401(k) retirement plan for long-term savings.
  • Utilize an Employee Assistance Program for personal support.
Full Job Description
Medical Imaging Service Engineer

Rezolut is seeking Medical Imaging Service Engineer to provide service and repair to Mammography, Ultrasound, MRI, CT, and X-ray systems nationwide. CT/MR experience is preferred. We are an industry leader with training and career growth opportunities. We offer an excellent pay rate, paid time off, and benefits package options. The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the company's equipment as well as our customers' equipment. This position requires regular travel. The ideal candidate should be located in the Tucson and Phoenix area.

Below are the equipment manufacturers and modalities that would primarily be serviced:
  • Siemens - Mammography, MR, and US
  • GE Mammography and US
  • Philips CT, MR, and US
  • Hitachi CT

Essential Job Responsibilities
  • Basic troubleshooting, installation, maintenance and repair of radiological equipment.
  • Completing Preventative Maintenance and modifications.
  • Setup, calibration, QC and QA of customer's equipment according to OEM specifications.
  • Keeping up to date on administrative responsibilities such as maintaining service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Working as a member of Assured Imaging's team as well as being able to work independently, to provide efficient service.
  • The ability to lift, carry, and move tools and necessary equipment.
  • Adhering to current regulatory requirements to include, but not limited to, HIPPA, OSHA and FDA.
  • Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Required Education and Experience
  • Associate's degree or Radiology OEM training, Electrical, Technology, equivalent military experience or Associates Degree with 2 or more years' experience in servicing Diagnostic Imaging equipment.
  • Must have experience servicing diagnostic imaging equipment.
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process.
  • Valid driver's license and good driving record is required.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Resourceful, with the ability to work independently.
  • Strong time management skills.
  • Ability to adapt to changing circumstances.
  • Decision-making, problem-resolution and creative thinking skills
  • Attention to detail.
  • Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment.
  • Must be able to travel.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits:
  • Immediately accrue PTO as you work! (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program

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