Field Service Engineer (Remote/80% Travel)

We are looking for a Field Service Engineer for our Tri-State area (Connecticut, New Jersey, New York). In this role you will spend 80% of your time travelling to customer locations providing Technical Services and support to Customers, Systems Engineering and all internal support departments. Install, calibrate and troubleshoot Oerlikon Metco Thermal Spray equipment and components. Provide telephone technical support and troubleshooting, assist customers by resolving problems. Relies on experience and judgement to plan and accomplish assignments and goals. Performs a variety of complicated tasks. Out of office travel will include international destinations.

Your Responsibilities:

• Install, calibrate, maintain, troubleshoot, repair, perform safety inspections and training on all Oerlikon Metco thermal spray equipment and components.
• Install, integrate, test and train customers on specialized systems including robotic programming, interfacing and vacuum systems.
• Test, analyze, and adjust precision electromechanical instruments. Maintain and adjust electrical and mechanical components utilized with the Oerlikon Metco thermal spray equipment.
• Calibrate and adjust components and instruments in accordance with established ISO / Oerlikon Metco engineered standards.
• Perform safety inspections on all Oerlikon Metco equipment and install in accordance to engineered procedures and NEC, CGA and NFPA guidelines.
• Complete calibration reports in accordance to ISO certifications. Complete service reports indicating cause and resolution of problems encountered.
• Complete daily time sheets and expense reports.
• Complete customer telephone technical reports.

Your Profile:

• Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.
• Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.
• Requires Associates degree education, bachelor's degree is a plus.
• Excellent communications skills, excellent customer relations.
• Must be able to travel 80%, which includes domestic and international assignments.
• Vacuum system experience helpful.

We offer:

Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALLavailable on first day of employment!

The perks and benefits of working at Oerlikon include the following:

• Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
• Excellent Dental and Vision coverage.
• Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
• 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
• Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
• Generous paid time off to support your physical and mental wellbeing.
• 12 paid company holidays to occasionally extend your weekends or time off.
• 100% company paid life insurance and disability insurance
• Employee Referral Bonus program because why not to bring your friends to work everyday!

For individuals assigned, hired to work or working remotely in/out of California, Colorado, Connecticut, Illinois, Nevada, Washington State, or New York City, Oerlikon is required by law to include a reasonable estimate of the current compensation range for this position, which is $70,400 to $105,600 per year. Some positions within Oerlikon may also offer eligibility to participate in a discretionary incentive program. The salary of the finalist(s) selected for the role will be based on a variety of factors that are considered in making compensation decisions including, but not limited to, internal equity, job location, work experience, education, training, certifications, licenses, etc. Therefore, as compensation decisions are dependent on the facts and circumstances of each individual, it is likely that not all applicants will be hired at the highest end of the listed compensation range. Our total compensation package goes beyond base compensation and it will include a competitive benefits package starting with 2 weeks paid time off accrued on a monthly basis, 12 holidays, 48 hours personal/sick time (exception for NY where we follow State law,) medical, dental, vision, 401K, holidays, pet insurance and tuition reimbursement all effective day one of hire.

Information at a Glance