Team Lead

Edwards Vacuum, LLC

$75K — $95K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • AS degree or equivalent in a technical field or 4+ years' relevant technical experience.
  • Completion of relevant training and competencies per position training plan.
  • 5 years of industry experience, demonstrating product understanding.
  • Preferred knowledge in electronic, mechanical, chemical, or gas sectors within the Semiconductor industry.
  • Strong leadership and organizational skills.
  • Excellent prioritization, multi-tasking, and customer service abilities.

Responsibilities

  • Direct daily operational activities and serve as the main contact for Installation Qualification issues.
  • Establish and audit local operating procedures for training and reference.
  • Execute special projects at customer sites with oversight as necessary.
  • Keep detailed records of repairs and develop a preventive maintenance schedule for optimum equipment performance.
  • Assist in failure analysis by documenting equipment failure modes.
  • Provide technical insights to drive improvements in equipment based on gathered data.
  • Prepare weekly/monthly activity reports as per management requirements.
  • Collaborate with site leadership to ensure continuous support availability.

Benefits

  • Health and wellness programs.
  • Retirement savings plans.
  • Flexible working arrangements.
  • Access to global training and mentorship.
  • Career advancement opportunities.
Full Job Description
Your role
The On-site Service Engineer Team Lead is responsible for performing and supervising semi-routine preventative maintenance of products through well-defined schedules and procedures.

Main Responsibilities:
• Directs team daily operational activities while providing single point of contact for customer for all Installation Qualification related issues.
• Establishes and audits local operating procedures to provide a training aid and reference source for Edwards and customer personnel.
• Performs special projects at customer site with supervision as needed from senior technical experts or project management.
• Maintains records of repairs and maintenance performed using local database. Develops and maintains a preventive maintenance schedule for equipment that will ensure optimum performance.
• Assists with failure analysis by providing information on mode of failure on each equipment failure.
• Submits information to Edwards technical department to drive equipment improvements.
• Writes weekly/monthly reports on activities that have been performed at a customer's site based on customer and regional management requirements.
• Works with Site Lead and Site Manager to ensure 7x24 escalation support for site team.
• Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from supervisor and completes other duties as assigned.
To succeed, you will need
Education level
• AS degree or equivalent in relevant technical field (full military equivalent may substitute for AS with HR and supervisory approval) OR 4+ years' related technical experience (i.e., military, electromechanical devices, comms).

Relevant Previous experience
• 5 years related industry experience including the completion of relevant training and competencies profiles defined within the training plan for the current position and has demonstrated understanding of the product.

Knowledge areas/Skills
• Electronic, mechanical, chemical, or gas in the Semiconductor industry is preferred.

Other requirements
• Strong proven leadership skills.
• Excellent organization, prioritizing, multi-tasking and customer service skills.
In return, we offer
  • Company Culture and Values: In the Atlas Copco Group, we emphasize collaboration, innovation, and sustainability. Join us to be part of a team that values diverse perspectives and continuous growth.
  • Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance. We offer flexible working arrangements and career advancement opportunities. Specific benefits vary by location.
  • Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals.
  • Compensation Transparency: We value fairness and transparency. Our competitive salaries reflect your skills, experience, and contributions, with details provided during the hiring process.
Job location
This position is onsite, supporting our valued customers in Hillsboro, OR!

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