Field Service Engineer (Remote/80% Travel)

Oerlikon

$70K — $95K *
US-AnywhereRemote in Charlotte, NC
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of technical field service experience, preferably with thermal spray technology.
  • Familiarity with field service and customer service practices.
  • Associate's degree required; bachelor's degree preferred.
  • Strong communication and customer relations skills.
  • Ability to travel 80% for domestic and international assignments.
  • Experience with vacuum systems is a plus.

Responsibilities

  • Install and calibrate thermal spray equipment on-site at customer locations.
  • Conduct maintenance, troubleshooting, and repair tasks for equipment.
  • Perform safety inspections and provide training on equipment use.
  • Test and adjust electromechanical instruments accurately and efficiently.
  • Complete calibration reports and service documentation according to ISO standards.
  • Engage in customer support via telephone for troubleshooting assistance.
  • Prepare daily time sheets and expense reports promptly.

Benefits

  • Comprehensive medical plan with low premiums and HSA contributions available from day one.
  • Excellent dental and vision insurance coverage.
  • Access to wellness programs and Employee Assistance services.
  • 401(k) plan with significant company match and financial planning support.
  • Tuition reimbursement for ongoing education and professional development.
  • Generous paid time off to encourage work-life balance.
  • 12 paid company holidays per year for extended time off.
  • Full company-paid life and disability insurance coverage.
  • Referral bonus program for bringing in new talent.
Full Job Description
Field Service Engineer (Remote/80% Travel)

We are looking for a Field Service Engineer for our Greenville, SC facility. In this role you will spend 80% of your time travelling to customer locations providing Technical Services and support to Customers, Systems Engineering and all internal support departments. Install, calibrate and troubleshoot Oerlikon Metco Thermal Spray equipment and components. Provide telephone technical support and troubleshooting, assist customers by resolving problems. Relies on experience and judgement to plan and accomplish assignments and goals. Performs a variety of complicated tasks. Out of office travel will include international destinations.

Your Responsibilities:

  • Install, calibrate, maintain, troubleshoot, repair, perform safety inspections and training on all Oerlikon Metco thermal spray equipment and components.
  • Install, integrate, test and train customers on specialized systems including robotic programming, interfacing and vacuum systems.
  • Test, analyze, and adjust precision electromechanical instruments. Maintain and adjust electrical and mechanical components utilized with the Oerlikon Metco thermal spray equipment.
  • Calibrate and adjust components and instruments in accordance with established ISO / Oerlikon Metco engineered standards.
  • Perform safety inspections on all Oerlikon Metco equipment and install in accordance to engineered procedures and NEC, CGA and NFPA guidelines.
  • Complete calibration reports in accordance to ISO certifications. Complete service reports indicating cause and resolution of problems encountered.
  • Complete daily time sheets and expense reports.
  • Complete customer telephone technical reports.


Your Profile:
  • Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.
  • Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.
  • Requires Associates degree education, bachelor's degree is a plus.
  • Excellent communications skills, excellent customer relations.
  • Must be able to travel 80%, which includes domestic and international assignments.
  • Vacuum system experience helpful.


We offer:

Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALLavailable on first day of employment!

The perks and benefits of working at Oerlikon include the following:

  • Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
  • Excellent Dental and Vision coverage.
  • Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
  • 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
  • Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
  • Generous paid time off to support your physical and mental wellbeing.
  • 12 paid company holidays to occasionally extend your weekends or time off.
  • 100% company paid life insurance and disability insurance
  • Employee Referral Bonus program because why not to bring your friends to work everyday!


#LI-hybrid

Agencies:

Oerlikon only accepts agency resumes for positions that have been explicitly approved by HR for third-party support. We work exclusively with our approved vendors who have agreed to Oerlikon's terms and conditions and have an executed contract in place. Any resumes or profiles submitted to Oerlikon employees for roles not approved and requested by HR will be considered unsolicited, and Oerlikon will not be obligated to pay a placement fee.

Similar Jobs

More Jobs at Oerlikon

More Technical Services Jobs

Find similar Field Service Engineer (Remote/80% Travel) jobs: