Description
The Electron Beam (E-Beam) Field Service Engineer is responsible for installing, troubleshooting, repairing, and maintaining high-energy electron beam mask lithography systems at semiconductor customer sites. This role supports advanced semiconductor manufacturing equipment requiring strong electrical, mechanical, vacuum, robotics, and software troubleshooting expertise.
The Field Service Engineer works closely with customers and internal engineering teams to ensure system reliability, maximize equipment performance, and support continuous improvement initiatives within highly technical semiconductor environments.
Must-Have Skills, Experience, and Education
• Minimum of 3 years of experience in semiconductor or related high-technology industries
• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related STEM field
• OR Associate degree in STEM discipline with 2-4 years of semiconductor industry experience
• Strong troubleshooting skills involving electrical and mechanical systems
• Ability to read and interpret schematics and technical documentation
• Strong customer communication and service skills
• Ability to travel extensively domestically and internationally
• Ability to lift and move parts exceeding 50 pounds
• Veterans strongly encouraged to apply
Requirements
• Install, maintain, troubleshoot, and repair advanced electron beam lithography systems
• Perform all service activities with a strong safety-first mindset
• Diagnose technical issues using schematics, diagnostic tools, and troubleshooting procedures
• Document service activities and contribute to procedural improvements and best practices
• Manage customer interactions with a proactive customer-focused approach
• Support escalation activities and collaborate with cross-functional technical teams
• Provide training and on-the-job guidance to junior service personnel
• Identify operational risks and recommend process improvements
• Support spare parts management activities
• Travel internationally and domestically to support customer sites and training requirements
Nice-to-Have Skills, Experience, and Education
• Technical military experience
• Japanese language skills
• Mechanical knowledge of high-vacuum systems
• Electrical knowledge of high-voltage systems
