The Field Service Engineer is responsible for driving significant impact to the digital pathology team. They must respond quickly to repairs, installations, Preventative Maintenance and other service calls with a high degree of technical expertise. This position reports to the Regional Field Service Manager and is part of the Digital Pathology - East team, located in New York area, working remotely covering the Northeast region and assisting other regions as needed. In this role, you will have the opportunity to: • Provide advanced remote and on-site escalation support of Digital Pathology Equipment to the North American Selling Unit, with the objectives of minimizing customer downtime and generating revenue opportunities, communicate trends and correct parts issues • Provide proactive technical support through the dissemination of technical memos, bulletins, and related information, as well as recurring Service Excellence calls including trends, upcoming changes, and the sharing of best practices • Work collaboratively with product management and other relevant Business Unit departments to review and maintain instrument quality reporting. Proactively identify declining quality trends and develop potential countermeasures The essential requirements of the job include: • Associate's degree plus 3+ years of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR equivalent military experience (working/worked on any mechanical, technical, laboratory, pneumatic or any related instruments.) Bachelor's Degree and IT networking preferred. Travel, Motor Vehicle Record & Physical/Environment Requirements: • Ability to travel - 90% travel, overnight within and outside of territory • Must have a valid driver's license with an acceptable driving record • Ability to lift, move or carry equipment up to 40 lbs. It would also be a plus if you also possess Field Service Engineering experience in: • Diagnosis and repair of medical devices, electromechanical equipment, or scientific instruments to satisfy customer relationships. • Field Service Engineering experience and/or Networking/IT system experience • Professional with strong technical acumen - analytical with the ability to understand complex system operation and troubleshooting Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. The hourly range for this role is $45.00 - $50.00 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.