What you'll doGiga Energy designs and manufactures switchboards, transformers, and modular data center power infrastructure for the AI and mission-critical data center market. We're building our field service function from the ground up to support commissioning, startup, and post-installation service for our transformer product line as it scales into utility, industrial, and hyperscale data center deployments.
As a
Field Service Engineer - Transformers, you'll be the technical face of Giga Energy at customer sites - commissioning new units, troubleshooting in-service equipment, and building the field service playbook as one of our first dedicated transformer FSEs.
Where you'll workThis role is a a heavy travel position. This candidate must be open to 50-70% travel expectations.
- Base salary + travel per diem, competitive with market (benchmarked against ABB/Siemens/Powell field service compensation bands)
- On-call rotation for emergency customer support
- Company vehicle or travel allowance, per diem, and standard field service equipment provided
Responsibilities- Perform on-site installation oversight, startup, and commissioning of power and distribution transformers (oil-filled and dry-type) at customer facilities
- Conduct acceptance testing per IEEE/IEC/NEMA and customer specifications prior to energization
- Support equipment energization planning, outage coordination, and site readiness reviews with customers, EPCs, and project managers
- Interpret and work from single-line diagrams, winding/vector diagrams, control schematics, and equipment nameplate data
- Perform Turns Ratio (TTR) testing, winding resistance, insulation resistance (IR/PI), power factor/dissipation factor, and SFRA testing
- Conduct Dissolved Gas Analysis (DGA) sampling and interpret oil analysis results to assess transformer health
- Perform relay and protection testing where transformers interface with protective schemes
- Diagnose and troubleshoot On-Load Tap Changer (OLTC/LTC) mechanisms, cooling systems, and control/monitoring equipment
- Document all test results and produce clear, customer-ready technical reports
- Execute troubleshooting, corrective maintenance, repair, and end-of-life/retrofit services on transformers in the field
- Proactively identify potential equipment failures and recommend corrective or preventive actions to customers
- Support warranty investigations, root cause analysis, and field failure reporting back to Engineering and Quality
- Respond to emergency service calls, including after-hours and weekend support as required
- Serve as the primary on-site technical representative for Giga Energy, building and maintaining strong customer relationships
- Communicate job status, technical findings, and recommendations clearly to customers, contractors, and internal stakeholders
- Prepare material lists, technical quotations, and scopes of work for follow-on service opportunities
- Coordinate with site engineers, contractors, and internal Engineering/Quality teams during outages and installs
- Comply fully with OSHA, NFPA 70E (arc flash/electrical safety), and Giga Energy EHS policies on every site visit
- Maintain required certifications (e.g., NETA, OSHA 10/30, first aid/CPR) and complete ongoing safety training
- Ensure all high-voltage work follows lockout/tagout (LOTO) and permit-to-work procedures
- Maintain timely, accurate service reports, timesheets, expense reports, and job status updates
- Feed field observations (failure modes, install issues, design feedback) into Giga's NCR/SCAR and continuous improvement processes
Requirements- Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or related field - OR equivalent experience (military electrical/electronics training, associate degree + relevant field experience)
- 2+ years of hands-on field experience with power/distribution transformers, switchgear, or related power delivery equipment (entry-level candidates with strong internships/training programs will be considered)
- Working knowledge of transformer testing: TTR, insulation resistance, DGA/oil analysis, power factor testing
- Ability to read and interpret electrical schematics, single-line diagrams, and winding/vector diagrams
- Willingness and ability to travel 50-75%, including domestic and potentially international sites
- Valid driver's license; ability to maintain/obtain a passport
- Physical ability to lift/move equipment components and work in industrial field environments (heights, confined spaces, outdoor conditions)
Bonus Points- Experience with OEM transformer platforms (ABB, Siemens, GE, Hitachi Energy, Powell, ERMCO) or equivalent
- Familiarity with On-Load Tap Changers (OLTC), cooling systems (ONAN/ONAF/OFAF), and bushings
- NETA certification or working toward NETA Level II/III
- Experience with protective relay testing and interpretation
- Data center or mission-critical facility experience
- Prior experience at a transformer OEM, utility, or independent testing/service organization
Benefits- Subsidized health, dental, and vision insurance
- Equity (options) in a rapidly growing startup
- 401(k) with 4% employer match
- Unlimited PTO
- Parental leave
- Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
- Commuter benefits, where applicable
- Opportunities to collaborate in person at periodic team and company on-sites
