Hitachi America

Field Service Engineer, GCB

Hitachi America$70K — $95K *
US-AnywhereRemote in Pennsylvania, US
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in technical field service with power/mechanical equipment.
  • Trade education in Industrial Mechanic and Electrical.
  • College diploma/degree in electrical/mechanical engineering is a plus.
  • Hands-on experience with substation construction and high voltage equipment.
  • Proficient with MS Office and test equipment software.
  • Current US driver's license and ability to travel to US, Canada, and Mexico.
  • Strong collaborative communication skills; fluent in English.

Responsibilities

  • Perform complex field service operations with technical expertise.
  • Deliver installation, maintenance, and repair services remotely or on-site.
  • Understand and anticipate customer needs to exceed their expectations.
  • Troubleshoot equipment failures and implement proactive solutions.
  • Resolve electrical or mechanical issues independently.
  • Identify sales and business opportunities through customer interactions.
  • Lead field service projects by providing strategic direction and analysis.

Benefits

  • Comprehensive health care coverage including medical, dental, and vision.
  • Employer-sponsored pension plan with a generous 401(k) match.
  • Life and Family support services, including legal and adoption assistance.
  • Flexible leave policies for family and personal needs.
  • Access to employee development programs and tuition reimbursement.
Full Job Description
Location:
Remote - Pennsylvania, United States of America

Job ID:
R0105198

Date Posted:
2026-02-03

Company Name:
HITACHI ENERGY USA INC

Profession (Job Category):
Engineering & Science

Job Schedule:
Full time

Remote:
Yes

Job Description:

How you'll make an impact

  • Perform complex field service operations with strong technical skills.
  • Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
  • Exceed customer expectations by understanding and anticipating their needs.
  • Troubleshoot equipment failures and proactively prevent issues.
  • Identify and resolve electrical or mechanical problems with minimal assistance.
  • Develop potential sales and business opportunities through customer knowledge.
  • Suggest product and process improvements to enhance operations.
  • Lead field service projects and provide direction and analysis.


Your background

  • Strong mechanical and electrical aptitudes.
  • Trade education and experience in Industrial Mechanic and Electrical trades.
  • College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.
  • Over 5 years of experience in technical field service work with power/mechanical equipment.
  • Hands-on experience with substation construction, high voltage equipment, and electrical testing.
  • Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
  • Current driver's license valid in the US and ability to work in the US.
  • Ability to travel to the US, Canada, and Mexico.
  • Collaborative, solutions-oriented approach with strong communication skills.
  • Fluent in English.
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.


More about us

We pride ourselves on offering a holistic range of competitive benefits Io support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience. we offer the following employee benefits (subject Io the respective plan rules):

  • Health Care (medical, dental, vision, etc.)
  • Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
  • Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
  • Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
  • Employee Engagement and Development Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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