Fluence

Field Service Engineer

Fluence • $80K — $110K *
US-Anywhere
+ 3 other locationsRemote
Energy & Utilities
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in electrical or mechanical engineering or similar technical experience.
  • 3-5 years in field service, ideally with battery systems or energy storage.
  • Strong expertise in electrical systems and diagnostics.
  • Willingness to travel frequently to customer sites.

Responsibilities

  • Maintain customer relationships through effective communication.
  • Diagnose and troubleshoot electrical, mechanical, and software issues for battery systems.
  • Manage third-party contractors effectively.
  • Provide onsite technical support and customer training on system operation and safety.
  • Accurately document service activities, maintenance, and technical reports.
  • Ensure compliance with safety standards and environmental regulations.
  • Respond to emergency service requests and resolve issues promptly.

Benefits

  • Comprehensive benefits package.
  • Opportunities for professional development and training.
  • Dynamic and inclusive work culture that values diverse perspectives.
  • Emphasis on innovation and sustainability initiatives.
Full Job Description
Job Description:

Role Overview

We are seeking a highly qualified Field Service Engineer to join our organization.In this role, you will be responsible for the maintenance and troubleshooting of advanced battery energy storage systems deployed across a range of industries. Serving as the technical authority onsite, you will ensure systems operate at peak performance while upholding the highest standards of safety and reliability. Your expertise will be instrumental in delivering superior customer service and reinforcing our commitment to operational excellence.

Key Responsibilities

  • Maintain strong customer relationships through professional communication and support.


  • Diagnosing and troubleshoot electrical, mechanical and software issues for battery systems both remotely and on-site


  • Manage third party contractors


  • Provide onsite technical support and training to customers on system operation and safety.


  • Document service activities, maintenance records, and technical reports accurately.


  • Ensure compliance with industry safety standards and environmental regulations.


  • Respond to emergency service requests and resolve issues under time-sensitive conditions.


  • Ensure compliance with contractual terms, conditions, and service-level agreements


  • Other duties as assigned


Required Qualifications and Experience

  • Bachelor's degree in electrical engineering, Mechanical Engineering, or related field (or equivalent technical experience).


  • 3-5 years of proven experience in field service, preferably within battery systems, energy storage, or power electronics.


  • Strong knowledge of electrical systems, troubleshooting, and diagnostic tools.


  • Ability to travel frequently to customer sites.

About Fluence

Fluence Corporation Limited is a global leader in decentralized water and wastewater treatment solutions. The company provides a range of products and services, including containerized treatment plants, membrane bioreactors, and desalination systems. Fluence's solutions are designed to be energy-efficient, cost-effective, and environmentally sustainable. The company serves a variety of industries, including municipal, industrial, and commercial clients. Fluence has operations in North America, South America, Europe, and the Middle East.
Learn more about Fluence
Size
500 employees
Industry
Energy & Utilities
Net Income
-$20 million
Founded
2017
5 Year Trend
-10%
Revenue
$100 million
NASDAQ
FLC
* Ladders Estimates

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