Field Service Engineer is responsible for installing, servicing, repairing, and maintaining Linx's full range of coding and marking products across the United States. You will work hands-on at customer sites, ensuring our solutions operate at their best and our customers remain satisfied. This role will be located in Dallas and require regular travel throughout the state of Texas, including 2-3 nights away from home each week in support of customer needs and scheduled service activity.

In this role, a typical day will look like:

• Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites

• Respond to Breakdowns: Diagnose and fix issues quickly to keep customer operations running smoothly

• Deliver Great Service: Build trust with customers through clear communication, professional support, and effective problem-solving

• Travel to Customer Sites: Support customers primarily across Dallas and Houston, with 2-3 overnight stays per week

• Handle Service Calls: Manage field service requests promptly and professionally

• Document Work: Keep accurate records of service visits, repairs, and maintenance

• Support Linx Solutions: Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability

• Initial UK-based training: New hires are expected to spend ~1-2 weeks in the UK at the start of onboarding for technical training on Linx equipment and methodology.

• Extended ramp with field support: Following the UK training, additional on-the-job field time (UK and/or US) is expected, with an overall ramp of approximately six weeks before full autonomy.

The essential requirements of the job include:

• Experience in a hands-on technical, service, engineering, or customer-facing field role

• A strong service mindset with a genuine desire to help customers succeed

• Comfort working independently, often on the road, as part of a growing US operation

• Valid US driver's license

• Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2-3 nights away per week

• Any overnight stays will be at company approved hotels - employee safety is one of our topmost priorities!
• Must be located in the Greater Dallas/Fort Worth area or willing to relocate.

What Success Looks Like in This Role...

• Thrive in an energetic, entrepreneurial environment while confidently engaging customers, clearly explaining solutions, and building strong working relationships

• Enjoy solving new, unfamiliar, or technically complex problems, staying calm and effective under pressure or during urgent customer situations

• Be highly self-motivated and organised, comfortable managing your own schedule, travel, and priorities independently

• Take ownership of issues from start to finish, communicating clearly and professionally with customers throughout the resolution process

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $70,000 - $110,000 USD per hour. This job is also eligible for Incentive Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.