Field Service Engineer - CA

DC Group

$75K — $90K *
US-AnywhereRemote in California, US
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in electrical engineering, electronics, or related field.
  • Experience with UPS manufacturers like Liebert, Powerware, MGE, APC, Chloride, Mitsubishi, Toshiba is a plus.
  • Strong communication and interpersonal skills.
  • Ability to adapt to changing field conditions.
  • On-the-job troubleshooting experience with uninterruptible power systems.

Responsibilities

  • Analyze, test, and troubleshoot complex UPS-related issues.
  • Install, update, and maintain software on UPS systems.
  • Diagnose and repair UPS systems as necessary.
  • Provide technical support and problem resolution for clients.
  • Manage customer relationships and communicate effectively with clients.

Benefits

  • In-house and field training provided.
  • Full benefits package offered.
  • Paid vacations and time off.
  • Company vehicle program through Enterprise Fleet Services.
  • Stability in a growing industry.
  • 401(k) with employer match.
  • Paid holidays and additional PTO options.
Full Job Description
** This is a fully remote position for a Field Service Engineer in the state of California**

We provide nationwide maintenance on all makes and models of the various components of your critical power system such as:
  • Uninterruptible Power Supplies (UPS): Liebert, Powerware, MGE, Toshiba, Mitsubishi
  • DC Plants (Rectifiers): Lorain, Peco, Tyco
  • Power-Distribution Unit (PDU): Liebert, PDI, United Power

DC Group has been a proven leader in the critical power maintenance field for the last 40 years. We have proven our abilities by serving more Fortune 500 companies than any other independent critical power maintenance company.

We pride ourselves in specializing in critical power maintenance since 1969, in which we have the infrastructure and expertise to keep our clients' power uninterrupted.

Field Service Engineer - UPS Systems:
  • The primary function of the Senior Field Service Engineer is to analyze, test and troubleshoot complex problems related to uninterruptible power systems (UPS)
  • Install, update, manage and maintain software on UPS systems.
  • Diagnose and effect repairs to the UPS systems.
  • Provide technical support, problem diagnosis and resolution.
  • Strong communication and interpersonal skills with ability to be flexible to adjust to changing filed conditions.

Field Service Engineer Required Qualifications:
  • Bachelor's degree in electrical engineering, electronics, or related field.
  • Experience in reputed UPS manufacturers like Liebert, Powerware, MGE, APC, Chloride, Mitsubishi, Toshiba will be an added advantage.

This is a fully remote position. Job openings are available throughout the country.

Benefits:
  • DC Group will provide in-house and field Training.
  • Full benefits
  • Paid Vacations
  • Competitive Salary plus overtime available
  • Company Vehicle Program through Enterprise Fleet Services
  • Career in Stable and growing field

Employee Benefits Including:
  • Pay range $75,000 - 90,000 depending on industry experience
  • Incentive program offering opportunity for additional earnings on top of hourly pay.
  • 7 paid holidays
  • Paid time off (PTO)
  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Pet Insurance
  • Health Savings Account
  • Company paid employee STD/LTD/Life/AD&D
  • Supplemental plans (Critical Illness, Accident, Life/AD&D)
  • 401(k) plan with employer match


Skills & Requirements Qualifications

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