The Field Service Engineer is responsible for on-site repair or services of Gatan's full product range. Field Service covering SEM/TEM products, to include installations, service, repair and training. This position requires up to 80% travel. Preference given to those candidates with a strong background in microscopy.
This role can be based in Arizona or Colorado.
ESSENTIAL SKILLS AND RESPONSIBILITIES:
- On-site customer installation, service support, limited telephone support, hardware and software configuration, troubleshooting, and maintenance support for Gatan products.
- Ensure repaired systems meet operating specifications, documenting service performed.
- Propose design enhancements and improvements.
- Read and interpret schematics and electrical diagrams through to the component level.
- Isolate the system fault at the component level for electronic, vacuum, and mechanical systems and repair.
- Document work performed in a service report.
- Complete billing or warranty documentation as needed.
QUALIFICATIONS:
- Must be a self-starter, able to work with minimal supervision in an isolated environment.
- Ability to approach problems with a sense of ownership, enthusiasm and innovation with strong client service attitude.
- Ability to work on complex learning and development problems as well as teach highly technical information is essential.
- Ability to interface with people at all levels.
- Good oral and written skills in English.
- Ability to frequently travel. Mainly in the US with some international travel possible.
- Bachelor Degree in Electronics, Physics, Mat Science or equivalent.
- Strong customer service ethos with ability to train /teach technical information to users.
PREFERRED QUALIFICATIONS:
Experienced service technician of complex lab equipment and systems, i.e. electron microscopes (TEM/SEM), sample preparation equipment, semiconductor equipment, medical or other similar.
Posting open until 3/18/2026
CompensationEmployee Type: Hourly
Currency: USD
Salary Minimum: 70,000
Salary Maximum: 100,000
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
