Stanley Black & Decker

Field Service Coordinator

Stanley Black & Decker$84K — $135K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 3-5 years of sales and customer service experience
  • Experience with power tools and construction
  • Willingness to travel up to 80% within the specified sales territory
  • Familiarity with Point of Sale systems and entering purchase orders

Responsibilities

  • Conduct end-user demonstrations and product knowledge events with sales teams
  • Learn various aspects of the Service Center's operations
  • Manage end-user accounts through strategic planning
  • Support service repair marketing programs to increase product awareness
  • Grow account base through aggressive prospecting
  • Utilize marketing programming to promote brands and drive sales
  • Call on end-users regularly to increase product placement

Benefits

  • Medical, dental, life, vision, and disability insurance
  • 401(k) and Employee Stock Purchase Plan
  • Paid time off and tuition reimbursement
  • Discounts on Stanley Black & Decker tools
  • Access to learning resources including a digital learning portal
  • Opportunities for internal career growth and development
Full Job Description
Field Service Coordinator- Remote

Lubbock, TX

The Job:

As a Field Service Coordinator, you'll be part of our Product Services Division working as a Field employee. You'll get to:
  • Work with the Sales and Field End User Specialist to conduct effective end-user demonstrations and product knowledge events
  • Gain operational experience by learning the different aspects of the Service Center including retail, back-end repair process, inventory management, and center profit and loss statements
  • Servicing and Managing end-user accounts through strategic planning providing them with the best possible solutions for their business
  • Supporting service repair marketing programs, bringing awareness to new products and accessories, and utilizing marketing programs to convert competitive products to take market share
  • Responsible for growing the account base through aggressive prospecting for new customers in the market
  • Promote All Stanley Black & Decker brands by effectively utilizing marketing programming, leveraging field resources to drive sales through distribution partners converting end users through product placement and safety training
  • Regularly call on end-users to buy offices, and job sites within an assigned area, ultimately seeding products and driving end-user conversions
  • Identify new sales opportunities, create, and deliver value-added offerings to key decision makers while maintaining and delivering profitable ROI for SBD
  • Identify and execute SBD relationships with key end users, serve as liaison between product manager, market & all other SBD resources & teams


The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
  • Bachelor's degree preferred
  • Must have a minimum of 3-5 years of sales and customer service
  • Experience with power tools and construction
  • Willingness to travel up to 80% within the specified sales territory and potentially outside of territory. May need to travel up to two weeks at a time
  • Experience with Point of sales and entering purchase orders


The Details:

You'll receive a competitive salary and a great benefits plan, including:
  • Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your wellbeing.
  • Discounts on Stanley Black & Decker tools and other partner programs


And More:

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
  • Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources, including our digital learning portal.
  • Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.


What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

#LI-AF

#LI-Remote
The Total Target Cash Compensation range for this position is $84,000.00 - $135,200.00
  • This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker.
  • The target cash compensation range listed in this job posting reflects the range for the primary location specified. The cash compensation range may vary for other locations.
  • The successful candidate may be eligible for annual merit increases.
  • Medical, dental, life, vision, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
  • Discounts on Stanley Black & Decker tools and other partner programs.

About Stanley Black & Decker

BLACK+DECKER provides consumers with products that help make everyday living and working easier and more efficient. They’ve been doing it for 100 years, and they plan to continue doing so, with the same passion and innovation.

Stanley Black & Decker Careers

Joining Stanley Black & Decker presents a unique opportunity to be part of a global team that is committed to innovation and leadership in the tools and security industry. As a company that values diversity and offers extensive professional growth, Stanley Black & Decker is where your career aspirations become achievements.

Work You’ll Do

At Stanley Black & Decker, we are dedicated to helping you develop your full potential. Whether you are looking for job opportunities straight out of college or seeking a leadership position to leverage your seasoned skills, we have a range of roles to fit your career path.

Empower Your Career in Innovation

Step into a role that challenges and excites by offering endless opportunities for professional growth and leadership development. Our team at Stanley Black & Decker is at the forefront of developing innovative solutions that redefine the industry. Your work will directly contribute to projects that enhance global security and tool innovation.

Join Our Diverse and Inclusive Team

Diversity and inclusion are the bedrock of our company culture. Stanley Black & Decker is committed to creating a diverse environment and is proud to be an equal opportunity employer. Here, everyone’s voice is heard and valued. Join a team where you can connect with colleagues from different backgrounds, offering unique perspectives that drive company success.

Explore Career Opportunities

From internships that offer real-world experience to full-time positions that make an impact, explore the numerous job opportunities at Stanley Black & Decker. Each position is a building block in your career, providing not just employment but a chance to learn and thrive.

Benefits and Culture

Stanley Black & Decker is not just about the work you do—it’s also about the benefits and culture that support you. We offer competitive benefits packages that promote health, well-being, and financial security. Our culture encourages open communication, teamwork, and a healthy work-life balance.

Develop Your Skills Through Training and Networking

We believe in nurturing your skills through comprehensive training and development programs. Enhance your capabilities with everything from leadership training to technical workshops. Additionally, our robust networking events allow you to connect with industry leaders and peers to expand your professional network.

Prepare for Your Interview

Ready to join our team? Prepare your resume and refine your interview skills with our career resources. At Stanley Black & Decker, we seek curious, creative, and motivated individuals who are ready to drive innovation and excellence.

Stay Connected

Discover more about our career opportunities and join a community of professionals who are shaping the future of innovation and security. Visit our careers page to search for open positions that match your skills and interests.

Join Stanley Black & Decker

Your future at Stanley Black & Decker is not just a job—it’s a pathway to personal and professional fulfillment. Check out our job listings and find out how your expertise and ambitions align with our goals.

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Learn more about Stanley Black & Decker
Size
19,500 employees
Market Cap
$10.9 billion
Industry
Net Income
$1.2 billion
Founded
1910
5 Year Trend
+6.1%
Revenue
$14.5 billion
NASDAQ

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