Field Service Account Manager

Clean Harbors

$80K — $90K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years B2B sales experience in account management and business development.
  • Preferred background in field services, industrial services, or environmental/waste management.
  • Experience managing customer issues related to RCRA, DOT, CERCLA, and environmental services.
  • Strong business acumen with proven value selling and negotiation skills.
  • Excellent communication skills for building and influencing relationships.
  • Proficient in Salesforce CRM for managing customer data and sales activities.
  • Bachelor's degree in business, sales, or related field preferred.
  • Willingness to travel 30-50% within the assigned territory.

Responsibilities

  • Ensure Health and Safety as the top priority by following safe work practices and policies.
  • Develop new business opportunities and strengthen existing customer relationships.
  • Achieve quarterly and annual revenue and growth targets.
  • Collaborate with internal sales teams and branches to drive performance.
  • Manage enterprise accounts as the primary point of contact and problem solver.
  • Track sales pipeline and activities using CRM tools for growth opportunities.
  • Negotiate pricing and manage customer agreements to maximize profitability.
  • Support invoicing processes and aid in collecting customer payments.
  • Control sales expenses while maintaining a focus on sales performance.
  • Resolve customer issues promptly with urgency and a bias for action.

Benefits

  • Opportunity to engage in a crucial environmental service industry.
  • Career growth potential within a well-established company.
  • Collaborative work environment with internal sales teams.
  • Focus on health and safety in the workplace.
  • Flexible travel opportunities within the assigned territory.
Full Job Description
Job Description

Clean Harbors in Toledo, OH is seeking a Field Services Account Manager to join the Environmental Sales team! The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new customers within an assigned territory. The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue.

Responsibilities

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Develop new business and grow existing customer relationships.
  • Meet quarterly and annual revenue and growth targets.
  • Collaborate with internal sales teams and local branches to drive results.
  • Manage enterprise accounts, serving as primary point of contact and problem solver.
  • Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
  • Negotiate pricing, contract, and manage customer agreements.
  • Support invoicing and assisting in collection of customer payments.
  • Control sales expenses and maintain awareness of performance and pipeline.
  • Resolve issues quickly with urgency and a bias for action.
  • Build strong stakeholder relationships to ensure customer satisfaction and retention.


Qualifications

  • 3+ years of B2B sales experience in account management and business development.
  • Background in field services, industrial services, or environmental/waste management highly preferred.
  • Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
  • Strong business acumen with proven value selling and negotiation skills.
  • Excellent communication skills with the ability to build and influence strong relationships.
  • Proficient in Salesforce CRM.
  • Bachelor's degree in business, sales, or related field preferred.
  • Willingness to travel 30-50%.

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