Field Service Account Manager

Clean Harbors

$80K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in B2B sales, specifically in account management and business development.
  • Preferred experience in field services, industrial services, or environmental/waste management.
  • Familiarity with regulatory frameworks such as RCRA, DOT, and CERCLA in relation to environmental cleanup.
  • Strong negotiation skills with a focus on value selling.
  • Exceptional communication and relationship-building abilities.
  • Proficient in Salesforce CRM for sales tracking and management.
  • Preferred Bachelor's degree in business, sales, or a related field.
  • Willingness to travel 30-50% within the assigned territory.

Responsibilities

  • Prioritize health and safety by adhering to all safe work policies and practices.
  • Drive new business development and nurture existing client relationships.
  • Achieve quarterly and annual sales revenue and growth targets.
  • Collaborate with internal teams and local branches to enhance service delivery.
  • Serve as the primary contact for enterprise accounts, providing solutions and support.
  • Utilize CRM tools to track sales pipeline and discover cross-sell opportunities.
  • Negotiate pricing and manage customer contracts and agreements.
  • Assist with invoicing and help collect customer payments.
  • Monitor sales expenses and maintain performance awareness.
  • Act promptly to resolve customer issues and maintain satisfaction.

Benefits

  • Comprehensive health insurance packages.
  • 401(k) retirement plan with company matching.
  • Generous paid time off and holiday leave.
  • Opportunities for professional development and training.
  • Employee discounts and wellness programs.
Full Job Description
Job Description

Clean Harbors in Tacoma, WA is seeking a Field Services Account Manager to join the Environmental Sales team! The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new customers within an assigned territory. The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue.

Responsibilities

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Develop new business and grow existing customer relationships.
  • Meet quarterly and annual revenue and growth targets.
  • Collaborate with internal sales teams and local branches to drive results.
  • Manage enterprise accounts, serving as primary point of contact and problem solver.
  • Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
  • Negotiate pricing, contract, and manage customer agreements.
  • Support invoicing and assisting in collection of customer payments.
  • Control sales expenses and maintain awareness of performance and pipeline.
  • Resolve issues quickly with urgency and a bias for action.
  • Build strong stakeholder relationships to ensure customer satisfaction and retention.


Qualifications

  • 3+ years of B2B sales experience in account management and business development.
  • Background in field services, industrial services, or environmental/waste management highly preferred.
  • Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
  • Strong business acumen with proven value selling and negotiation skills.
  • Excellent communication skills with the ability to build and influence strong relationships.
  • Proficient in Salesforce CRM.
  • Bachelor's degree in business, sales, or related field preferred.
  • Willingness to travel 30-50%.

Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers

*CH

#LI-LB

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