Field Service Account Manager

Clean Harbors

$80K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of B2B sales experience in account management and business development
  • Background in field services, industrial services, or environmental/waste management preferred
  • Experience with customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning preferred
  • Strong business acumen with proven value selling and negotiation skills
  • Excellent communication skills to build and influence relationships
  • Proficient in Salesforce CRM
  • Bachelor's degree in business, sales, or related field preferred
  • Willingness to travel 30-50%

Responsibilities

  • Ensure Health and Safety compliance as top priority
  • Develop new business and nurture existing customer relationships
  • Meet quarterly and annual revenue and growth targets
  • Collaborate with internal sales teams and local branches to achieve objectives
  • Manage enterprise accounts as primary point of contact and problem solver
  • Track pipeline and activities using CRM tools for growth opportunities
  • Negotiate pricing and manage customer agreements
  • Support invoicing and assist in collection of payments
  • Control sales expenses while monitoring performance and pipeline
  • Resolve issues quickly with urgency and proactivity
  • Build strong stakeholder relationships for customer satisfaction

Benefits

  • Health and Safety is a top priority in all operations
  • Collaboration with a skilled Environmental Sales team
  • Opportunity to manage enterprise accounts in the field services sector
  • Focus on relationship-building and customer retention
  • Data-driven approach utilizing CRM tools for tracking performance
Full Job Description
Job Description

Clean Harbors in Seattle, WA is seeking a Field Services Account Manager to join the Environmental Sales team! The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new customers within an assigned territory. The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue.

Responsibilities

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Develop new business and grow existing customer relationships.
  • Meet quarterly and annual revenue and growth targets.
  • Collaborate with internal sales teams and local branches to drive results.
  • Manage enterprise accounts, serving as primary point of contact and problem solver.
  • Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
  • Negotiate pricing, contract, and manage customer agreements.
  • Support invoicing and assisting in collection of customer payments.
  • Control sales expenses and maintain awareness of performance and pipeline.
  • Resolve issues quickly with urgency and a bias for action.
  • Build strong stakeholder relationships to ensure customer satisfaction and retention.


Qualifications

  • 3+ years of B2B sales experience in account management and business development.
  • Background in field services, industrial services, or environmental/waste management highly preferred.
  • Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
  • Strong business acumen with proven value selling and negotiation skills.
  • Excellent communication skills with the ability to build and influence strong relationships.
  • Proficient in Salesforce CRM.
  • Bachelor's degree in business, sales, or related field preferred.
  • Willingness to travel 30-50%.

Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers

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