Field Service Account Manager

Clean Harbors

$80K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of B2B sales experience in account management and business development
  • Background in field services, industrial services, or environmental/waste management
  • Experience with RCRA, DOT, CERCLA, environmental remediation, or industrial cleaning
  • Strong business acumen with proven negotiation skills
  • Excellent communication and relationship-building abilities
  • Proficient in Salesforce CRM
  • Bachelor's degree in business or related field preferred
  • Willingness to travel 3-4 days per week

Responsibilities

  • Ensure Health and Safety is prioritized by adhering to safe work practices
  • Generate new business while nurturing existing customer relationships
  • Achieve quarterly and annual revenue goals
  • Collaborate with internal sales teams and local branches for optimal results
  • Manage enterprise accounts, acting as the primary point of contact
  • Utilize CRM tools to track sales pipeline and identify growth opportunities
  • Negotiate contracts and manage customer agreements
  • Assist with invoicing and customer payment collection
  • Control sales expenses while monitoring performance
  • Resolve customer issues promptly to maintain satisfaction

Benefits

  • Comprehensive health and wellness programs
  • 401(k) retirement plan with company match
  • Tuition reimbursement for further education
  • Opportunities for professional development and advancement
  • Supportive and collaborative team environment
Full Job Description
About the Job

Clean Harbors in Albuquerque, NM is seeking a Field Services Account Manager to join the Environmental Sales team! The Field Services Account Manager is responsible for lead generation and securing Field Services business (including hazardous waste remediation, tank cleaning and emergency response) at current as well as new customers within an assigned territory. The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue.

Territory: This role will primarily cover Albuquerque, NM, however, it will also require flexibility to cover El-Paso, TX.

Responsibilities

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Develop new business and grow existing customer relationships.
  • Meet quarterly and annual revenue and growth targets.
  • Collaborate with internal sales teams and local branches to drive results.
  • Manage enterprise accounts, serving as primary point of contact and problem solver.
  • Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
  • Negotiate pricing, contract, and manage customer agreements.
  • Support invoicing and assisting in collection of customer payments.
  • Control sales expenses and maintain awareness of performance and pipeline.
  • Resolve issues quickly with urgency and a bias for action.
  • Build strong stakeholder relationships to ensure customer satisfaction and retention.


Qualifications

  • 2+ years of B2B sales experience in account management and business development.
  • Background in field services, industrial services, or environmental/waste management highly preferred.
  • Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
  • Strong business acumen with proven value selling and negotiation skills.
  • Excellent communication skills with the ability to build and influence strong relationships.
  • Proficient in Salesforce CRM highly preferred.
  • Bachelor's degree in business, sales, or related field preferred.
  • Willingness to be on the road 3-4 days per week.

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