Field Sales Technician - Commuter

Pason Systems Corp.

$87K — $92K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in field sales or technical support role
  • Proven ability to provide exceptional customer service
  • Strong knowledge of the petroleum and drilling industry
  • Valid driver's license and satisfactory driving record
  • Ability to travel internationally as required

Responsibilities

  • Engage with customers to identify needs and present Pason solutions
  • Install and calibrate Pason equipment to ensure customer satisfaction
  • Educate users on system operation and features
  • Manage and maintain company equipment and vehicle
  • Document all interactions and updates in the Pason Operations Database

Benefits

  • Comprehensive training and ongoing support provided
  • Field service vehicle included for travel requirements
  • Opportunities for personal and professional growth
  • Exposure to international working environments
  • Emphasis on teamwork and collaboration
Full Job Description
The Role

We are seeking an energetic, personable and self-motivated individual to work the front line and provide outstanding service to our customers in the installation and on-going support of our various hardware and software products on drilling and service rigs. This requires the ability to work independently during irregular and sometimes long hours, strong organizational and problem-solving skills and the ability to effectively interact and work in a team environment. This job requires international travel from time to time.

We provide the training and on-going support required to be successful as well as all necessary tools and equipment including a field service vehicle.

Pason is looking to hire Field Sales Technicians that live within 6 driving hours of Midland, TX. If you are local to Midland, please apply to the East Permian position.
Essential Duties and Responsibilities
  • Focus sales efforts by understanding current and potential customer issues and provide solutions through use of Pason equipment
  • Recommend changes in products for current customers by evaluating needs, issues, and results
  • Install Pason equipment to company standards
  • Ensure that Pason equipment and all its components function to the satisfaction of the customer
  • Ensure all users understand the operation of the system and all its relevant features
  • Manage and be held accountable for Pason equipment, inventory, company vehicle, and storage shed
  • Maintain records on the Pason Operations Database as related to Pason equipment and customers
  • Sell Pason products and services to current and future Pason customers
  • Assist Field Service Technicians in your area, as well as travel to other areas when necessary
  • Provide sales leads and information to our sales staff
  • Report all hardware and software problems appropriately
  • Track rig movement and activity in assigned area and work with Account Management team to develop a target customer plan
  • Maintain constant contact with your Field Support Managers, fellow Field Service Technicians and Pason customers via daily e-mail and phone calls
  • Constant and continual improvement of Pason product knowledge and knowledge of the petroleum industry in general
  • Perform all duties in the safest possible manner adhering to Pason Safety guidelines
  • Provide exemplary service to all Pason customers
  • Any other responsibilities as assigned by your Field Support Manager

Knowledge Skills and Abilities
  • Sound operational and business judgment
  • Forward thinking, innovative and progressive; a "can do" attitude
  • Well-developed problem solving and analytical skills
  • Ability to adapt to changing circumstances Demonstrates verbal and written communication skills that clearly convey information and ideas
  • A high degree of personal initiative
  • Able to work independently and under pressure
Physical, Safety & Work Environment
  • Frequent exposure to the well site environment including noise, wind, oil-based products, heights and outside elements
  • Some physical effort and lifting of approximately 75 lbs vertical from floor to wait and horizontally transfer 20 feet
  • Ability to lift 45 lbs., vertical from floor to 60 inches from floor
  • Must be able to climb, ascend and descend 50 stairs, 10 or more times daily
  • Ability to climb, ascend and descend 100 rungs of a vertical ladder
  • Ability to crouch/squat 5 or more times daily
  • Ability to work in crawl spaces with minimum height of 24 inches
  • Ability to use hand tools over-head performing tasks 5 or more times per day
  • May be exposed to long hours and long periods of driving
  • Ability to pass random drug & alcohol testing and yearly testing (need to add)
  • Frequent exposure to electronic devices including computers, laptops, and cellular phones
Pre-employment Conditions
  • Confirmation of a valid drivers license along with providing a satisfactory driving abstract
  • Ability to obtain a valid passport
  • Completion of a satisfactory pre-employment medical physical examination
  • Completion of a Drug and Alcohol Screening Test
  • Completion of a satisfactory Criminal Record Check

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