Job Description:

The Field Reimbursement Manager (FRM) is a field-based access and reimbursement expert responsible for supporting patient access within the Uro-Oncology therapeutic area, with the potential to support additional products over time.

The FRM will develop and execute account-specific access strategies across an assigned geographic region, partnering with providers, office staff, health systems, and other key stakeholders to identify and address barriers that may delay or prevent patients from accessing therapy. This role requires a strong understanding of payer policies, buy-and-bill reimbursement, coding and billing, prior authorization, appeals, and other reimbursement requirements that can affect patient access to treatment.

Working closely with Sales, Market Access, Patient Services, and other cross-functional partners, the FRM will serve as a critical connection between field execution and the broader patient access organization. The FRM will educate customers on reimbursement processes and available support resources, identify emerging access trends and barriers, and help drive solutions that improve customer and patient experience.

The FRM will also provide patient-specific reimbursement support, including assistance with prior authorization and appeals processes, while maintaining strict compliance with all applicable policies and requirements related to protected health information (PHI). This is your opportunity to play an important role in helping patients access an innovative oncology therapy and overcome the barriers that can delay or prevent treatment.

Responsibilities:

• Serve as a key field-based access and reimbursement resource, providing in-person and virtual support to healthcare providers and their staff and helping guide the patient access journey from treatment decision through reimbursement.
• Maintain deep expertise in payer systems, reimbursement processes, healthcare regulations, coding and billing requirements, and site-of-care considerations across Medicare, Medicaid, and commercial payers.
• Provide education to healthcare provider office staff on coverage, prior authorization, coding and billing requirements, specialty pharmacy and buy-and-bill fulfillment pathways, and appeals processes to support patient access and reimbursement success.
• Review relevant clinical and reimbursement information, interpret payer policies, and support healthcare provider offices in navigating prior authorizations, formulary exceptions, appeals, and other complex coverage challenges.
• Serve as the payer and reimbursement expert for the designated geography, proactively identifying and communicating changes in coverage, policy, and access requirements to appropriate stakeholders.
• Educate healthcare provider offices on available patient access programs, support services, and resources.
• Collaborate closely with Patient Services, Sales, Market Access, and other cross-functional partners to address customer needs, resolve access barriers, and support a seamless patient and customer experience.
• Identify marketplace trends, bringing insights back to the organization to help improve programs, processes, and the patient access experience.
• Proactively identify reimbursement barriers and develop customized solutions to support patient access.

Requirements:

• Bachelor's degree required; advanced degree or relevant practice management experience preferred
• 8+ years of pharmaceutical, biotech, or healthcare industry experience, including reimbursement, patient access, or market access
• 3+ years of experience in a Field Reimbursement Manager or similar field-based access role supporting buy-and-bill reimbursement; oncology experience strongly preferred
• Strong knowledge of payer systems, reimbursement processes, coding and billing, prior authorization, appeals, and site-of-care dynamics
• Demonstrated ability to navigate complex access challenges, build strong customer relationships, and work effectively across cross-functional teams
• Strong communication, problem-solving, and organizational skills
• Ability to travel up to 65% and maintain a valid driver's license

Ferring + you

At Ferring, we offer competitive total compensation along with an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. From working hours that respect your lifestyle, a culture that is welcoming and equitable, and the chance to work with the industry's most impressive people, these are just some of the ways we live our "People First" philosophy.

Our Compensation and Benefits

At Ferring, base salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $165,000 to $185,000, which is the reasonable estimate of the base compensation for this role. The actual amount paid may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, education and primary work location. Additional compensation for this role will be provided based on competitive annual incentive compensation targets in the form of sales commissions - payouts are based on individual and geography/company performance.

Benefits for this role include: comprehensive healthcare (medical, dental, and vision) with a premium differential, inverse to base salary, to be paid by employees; a 401k plan and company match; short and long-term disability coverage; basic life insurance; wellness benefits; reimbursement for certain tuition expenses; sick time frontloaded yearly of 40 hours, or higher if state or local law requires; vacation time for full time employees to accrue between 112.5 and 150 hours yearly in the first four (4) years of employment, and additional accruals starting in the fifth (5th) year of employment; and 12 to 13 paid holidays per year. We are proud to offer paid parental leave subject to a minimum period of employment at Ferring. For roles that are not field-based, Ferring has a policy that allows employees to work up to two days from home and three at a Ferring site, weekly.

Location:
Parsippany, New Jersey