Field Performance Manager, On-Premise

Enthuse-Marketing

$85K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year college degree in Communications, Marketing or Business preferred
  • 5 years of experience in the beverage-alcohol industry
  • 2-3 years of people management experience preferred
  • Experience working with distributors or brokers is advantageous
  • Strong customer relationship management skills
  • Excellent knowledge of liquor laws and regulations
  • Proven budget management capabilities
  • Deep understanding of market trends and competitive activity
  • Bilingual in English and Spanish is a plus

Responsibilities

  • Enforce legal and compliance guidelines with the team
  • Recruit, onboard, and mentor Channel Developers
  • Drive commercial opportunities using performance analytics
  • Collaborate with client network on local commercial initiatives
  • Manage the budget and financial aspects of the local unit
  • Lead key training initiatives and implement programming
  • Identify and cultivate market opportunities for brand growth
  • Travel to meet with direct reports and assess team performance
  • Foster a positive local team culture and celebrate successes

Benefits

  • Medical, Dental, and Vision insurance
  • 401k plan with matching contributions
  • Paid Time Off (PTO)
  • Incentive opportunities
  • Work flexibility including remote options
Full Job Description
Job Description

This position must be based within Chicago, IL.

The Field Performance Manager, On-Premise is responsible for driving commercial performance across a field unit. This position will manage a team of 5-10 customer-facing Channel Developers who are each responsible for identifying and driving commercial opportunities for a large portfolio of spirit brands in target on-premise accounts.

Reporting to the agency's Director, Field Marketing, the role will assess and report on field activities and drive delivery against commercial goals.

Core Responsibilities/Activities:
  • Legal and Compliance Accountability. Enforce and monitor all legal and marketing code guidelines with direct reports
  • Staff Management. Hire, onboard, and coach local Developer team, providing mentorship, and career development
  • Commercial and Performance Strategy. Plan, track, and drive commercial opportunities for team using performance data
  • Network Relationships. Communicate regularly with client/distributor network to align on commercial activity for local team
  • Budget Management. Manage financial responsibilities for local unit, including account support and T&E planning
  • Agency Engagement. Leads key initiatives on behalf of designated team including:
    • Category knowledge and business skills training
    • Point of Sale Management
    • Programming implementation
    • Brand, market, competitive and customer insight curation
    • Local reporting efforts
  • Cultivate Opportunities. As a local market expert, seek out opportunities within the market to leverage resources and partners for client's brand portfolio
  • Travel and Work-Withs. Travel within the assigned territory to work with direct reports 1:1 to gain an understanding of individual successes and challenges
  • Drive local team culture. Highlight team successes, drive support for local initiatives across the agency team and with local client and distributor partners

What Success Looks Like:
  • Commercial growth (exceeding goals) in target accounts within market territories
  • Positive 360° feedback from manager, direct reports, and client partners
  • Share of success stories through strategic communications such that local progress is clearly communicated to and understood by both agency and client
  • High team retention rate/career advancement within agency network

The physical demands of this role require the following:
  • Bending, squatting, crouching and reaching, climbing, kneeling, and stooping including to arrange and display point of sale
  • Frequent lifting and moving cases of product and other objects of 50 pounds or more

The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.

Qualifications
  • College degree (4-year) or B.A./B.S. equivalent with focus on Communications, Marketing or Business strongly encouraged
  • Minimum 5 years of experience in the bev-alc industry
  • 2-3 years people management experience preferred
  • Distributor or broker experience is a plus
  • Proven strong customer relationship experience
  • Strong budget management skills
  • Knowledge of liquor laws, regulations, and rules
  • Deep understanding of market trends and competition activity is an asset
  • Excellent written and verbal communication skills
  • Persuasive selling and negotiation skills are required to develop and maintain strong relationships
  • Ability to work remotely
  • Ability to work flexible hours and travel on an ad hoc basis including nights and weekends required
  • Must have access to reliable transportation to travel to and from accounts
  • Desire to lead, coach, and develop a team
  • Bilingual (English and Spanish-speaking) a plus
  • Manage administrative tasks with attention to meeting agency compliance guidelines and standards


Additional Information

The base compensation range for this job classification is between $85,000.00-$95,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.

This position offers incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!

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