Job DescriptionThis position must be based within Chicago, IL.The Field Performance Manager, Off-Premise is responsible for driving commercial performance across a field unit. This position will manage a team of 5-10 customer-facing Channel Developers who are each responsible for identifying and driving commercial opportunities for a large portfolio of spirit brands in target off premise accounts.
Reporting to the agency's Director, Field Marketing, the role will assess and report on field activities and drive delivery against commercial goals.
Core Responsibilities/Activities:- Legal and Compliance Accountability. Enforce and monitor all legal and marketing code guidelines with direct reports
- Staff Management. Hire, onboard, and coach local Developer team, providing mentorship, and career development
- Commercial and Performance Strategy. Plan, track, and drive commercial opportunities for team using performance data
- Network Relationships. Communicate regularly with client/distributor network to align on commercial activity for local team
- Budget Management. Manage financial responsibilities for local unit, including account support and T&E planning
- Agency Engagement. Leads key initiatives on behalf of designated team including:
- Category knowledge and business skills training
- Point of Sale Management
- Programming implementation
- Brand, market, competitive and customer insight curation
- Local reporting efforts
- Cultivate Opportunities. As a local market expert, seek out opportunities within the market to leverage resources and partners for client's brand portfolio
- Travel and Work-Withs. Travel within the assigned territory to work with direct reports 1:1 to gain an understanding of individual successes and challenges
- Drive local team culture. Highlight team successes, drive support for local initiatives across the agency team and with local client and distributor partners
What Success Looks Like: - Commercial growth (exceeding goals) in target accounts within market territories
- Positive 360° feedback from manager, direct reports, and client partners
- Share of success stories through strategic communications such that local progress is clearly communicated to and understood by both agency and client
- High team retention rate/career advancement within agency network
The physical demands of this role require the following: - Bending, squatting, crouching and reaching, climbing, kneeling, and stooping including to arrange and display point of sale
- Frequent lifting and moving cases of product and other objects of 50 pounds or more
The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.
Qualifications- College degree (4-year) or B.A./B.S. equivalent with focus on Communications, Marketing or Business strongly encouraged
- Minimum 5 years of experience in the bev-alc industry
- 2-3 years people management experience preferred
- Distributor or broker experience is a plus
- Proven strong customer relationship experience
- Strong budget management skills
- Knowledge of liquor laws, regulations, and rules
- Deep understanding of market trends and competition activity is an asset
- Excellent written and verbal communication skills
- Persuasive selling and negotiation skills are required to develop and maintain strong relationships
- Ability to work remotely
- Ability to work flexible hours and travel on an ad hoc basis including nights and weekends required
- Must have access to reliable transportation to travel to and from accounts
- Desire to lead, coach, and develop a team
- Bilingual (English and Spanish-speaking) a plus
- Manage administrative tasks with attention to meeting agency compliance guidelines and standards
Additional InformationThe base compensation range for this job classification is between $80,000.00-$90,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.
This position offers incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!
