Position OverviewThe Field Operations Manager is a key leadership role responsible for overseeing day-to-day field execution of data center fit-out projects focused on telecommunications infrastructure. This includes conveyance installation, structured cabling, fiber optic installation and splicing/testing, rack & cabinet deployment, labeling/patching, and all associated white-space construction activities.
The Field Operations Manager ensures projects are executed safely, efficiently, and in alignment with schedule, quality standards, and customer expectations. This role serves as the primary link between the field installation teams (Construction Managers, General Foremen, Foremen, Technicians, and Subcontractors) and the Project Management organization, ensuring seamless coordination and communication.
Key ResponsibilitiesField Leadership & Supervision- Lead day-to-day field operations across multiple scopes within the data center (conveyance, cabling, fiber, racks, etc.).
- Work closely with Construction Managers and General Foremen to plan and sequence daily and weekly activities.
- Ensure all field teams-including W2 technicians, union labor, and subcontractors-are adequately staffed, directed, and supported.
- Oversee adherence to quality control processes, installation standards, and customer specifications.
Project Coordination- Coordinate task schedules, work assignments, material needs, and manpower distribution to ensure alignment with overall project plans.
- Partner with the Project Manager and Project Coordinators to communicate progress, risks, and mitigation strategies.
- Provide daily updates to PMO/Project Controls on percent complete, production, constraints, and upcoming activities.
- Assist in maintaining two-week look-aheads and daily task plans.
Safety, Quality, and Compliance- Ensure all field teams follow company safety policies and data center site-specific requirements.
- Conduct routine safety walkthroughs and reinforce a culture of safety and accountability.
- Oversee quality checks related to structured cabling, fiber installation, splicing/testing, labeling, and documentation.
- Ensure compliance with ANSI/TIA, BICSI, and customer standards for installation and testing.
Labor & Subcontractor Management- Direct and monitor subcontractor performance; escalate issues to leadership as required.
- Validate workforce counts, timecards, and production metrics daily.
- Coordinate onboarding, training needs, and performance improvement for technicians and foremen.
Material, Tools, and Equipment Oversight- Ensure appropriate materials, tools, and consumables are available to support installation work.
- Coordinate with logistics and procurement teams for timely delivery of components.
- Minimize waste, prevent shortages, and help maintain accurate inventories.
Reporting & Documentation- Issue daily progress reports, production metrics, constraint logs, and issue tracking updates.
- Maintain accurate as-built notes and field documentation to support the PM team.
- Assist with turnover package documentation for fiber test results, labeling, and rack/cabinet records.
Required Qualifications- 5-8+ years of experience in telecommunications installation within data centers or mission-critical environments.
- 3+ years of field leadership experience (Foreman, General Foreman, Construction Manager, etc.).
- Strong proficiency in structured cabling, tray systems, fiber installation, splicing/testing, and rack installation practices.
- Ability to read and interpret construction drawings, riser diagrams, rack elevations, and pathway plans.
- Excellent communication skills with the ability to coordinate across multiple teams.
- Experience supervising union labor (IBEW preferred) and subcontractors.
- Strong understanding of safety best practices and quality control processes.
Preferred Qualifications- BICSI Technician or equivalent certification (e.g., Installer 2 Copper/Fiber).
- Data center construction experience with major hyperscale clients (AWS, Microsoft, Oracle, Meta, etc.).
- Familiarity with Procore, NetSuite, or similar project management tools.
- Knowledge of OTDR/OLTS testing, fusion splicing, and fiber characterization documentation.
- Ability to thrive in fast-paced, high-growth, multi-project environments.
NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits: - Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
- Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company.
- 401(k) Plan with Employer Matching immediate vesting.
- 10 Paid Holidays per year.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. 
