Kastle Systems

Field Operations Manager

Kastle Systems • $75K — $95K *
Plymouth, MI 48170In-Person
Technical Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience in data center or critical infrastructure settings.
  • Strong expertise in planning and implementing physical security measures.
  • Proficient in project management methodologies and tools.
  • Deep knowledge of security technologies, including access control, CCTV, intrusion detection, locking systems, network infrastructure, and intercom systems.
  • Exceptional ability to prioritize tasks and delegate responsibilities effectively across teams.
  • Excellent communication skills and a commitment to teamwork.
  • Proactive attitude with a strong drive for continuous improvement.

Responsibilities

  • Prepare reports on project backlog status for upper management.
  • Lead and mentor team members to enhance performance and resolve issues.
  • Ensure resources like labor, materials, and equipment are organized for efficient project execution.
  • Coordinate with Project Managers to confirm requirements prior to project kickoff.
  • Improve departmental reputation through internal and external collaborations.
  • Support staff in adhering to project timelines using best practices and tools.
  • Collaborate with leadership on forecasts related to revenue and staffing needs.

Benefits

  • Opportunity to work on high-impact projects in the physical security sector.
  • Mentorship and strategic guidance roles available for professional growth.
  • Engagement with various departments for holistic work experience.
  • Involvement in the innovative process of bidding for new projects.
Full Job Description
Overview

The Field Operations Manager - Special Projects is responsible for the successful execution of GC facing projects in the local region. Reporting to the Operations Manager for the local office, the Field Operations Manager oversees all aspects of their assigned projects and teams to complete the awarded work. This person will set deadlines, assign responsibilities, as well as monitor and summarize the progress of projects per company standards. Other responsibilities include assisting the Sales and Engineering teams as required to properly bid and design solutions the field team can successfully execute. They will be responsible for the review of individual team members' performance to ensure company defined targets and expectations are achieved.

Applicants for this role must have Property Technology Security backgrounds!

Responsibilities

  • Preparation of reports for upper management regarding status of backlog
  • Lead and direct team members
  • Ensure proper resources (labor, materials, equipment, etc.) are in place to support the execution of projects in an efficient and timely manner
  • Coordinate with Project Managers during project initiation to confirm pre-deployment requirements are completed and the project kickoff is successful
  • Enhance department and organization reputation, both internally and externally
  • Provide mentorship and strategic guidance; help resolve project-level issues and remove obstacles
  • Support staff in maintaining project timelines using internal tools, best practices, and subject matter expertise
  • Collaborate with leadership to generate accurate forecasts for both revenue and staffing needs across upcoming projects
  • Participate as a member of the Bid Management Office to review quotes, as required
  • Report on resource use. Includes assigning/forecasting labor, material, and subcontractor needs
  • Participate in and /or lead weekly WIP reviews for assigned projects
  • Assist Sales and Engineering in procurement of new work
  • Ensure that all direct reports follow policies and procedures
  • Assisting upstream management in the development of improved policies and procedures
  • Review labor assignments daily to ensure technicians and resources possess the proper skillsets required for task success.
  • Other tasks as required by the company

Qualifications

  • Proven experience managing projects, ideally in data center or critical infrastructure environments.
  • Strong background in physical security, including planning and implementation.
  • Solid understanding of project management methodologies and tools.
  • Extensive working knowledge of security technologies such as:
  1. Access control systems
  2. Surveillance/CCTV systems
  3. Intrusion detection systems
  4. Lock Systems
  5. Network Infrastructure
  6. Intercom System Deployment
  • Exceptional ability to manage multiple priorities, delegate effectively, and work across departments.
  • Strong communication skills
  • Commitment to teamwork
  • Proactive attitude and a strong drive for excellence

About Kastle Systems

Kastle Systems is a security services company that provides access control and video surveillance solutions to commercial and residential properties. The company's products and services include keyless entry systems, visitor management systems, and remote video monitoring. Kastle Systems was founded in 1972 and is headquartered in Falls Church, Virginia. The company has a team of experienced professionals who are dedicated to providing high-quality security solutions to their clients. Kastle Systems has been recognized for its innovative products and services, and has won numerous awards for its work.
Learn more about Kastle Systems
Size
500 employees
Industry
Aerospace & Defense
* Ladders Estimates

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