Authority Brands

Field Marketing Manager (Remote)

Authority Brands$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years of experience in field marketing or franchise marketing support.
  • Strong understanding of full-funnel marketing planning and budget management.
  • Proven ability to translate complex performance data into actionable recommendations.
  • Experience in managing vendor partnerships for campaign execution and optimization.
  • Proficient with marketing performance tools; familiarity with ServiceTitan is desirable.
  • Strong coaching and relationship management skills with the ability to collaborate across functions.
  • Project management skills to handle multiple owners and brands simultaneously.

Responsibilities

  • Partner with franchise owners to create scalable marketing plans linked to financial goals.
  • Guide owners in developing balanced budgets across various marketing channels.
  • Assist franchise owners in interpreting investment levels and their impact on performance.
  • Translate brand strategies into actionable local marketing plans for consistent execution.
  • Oversee local marketing scorecard to ensure comprehensive community engagement and visibility.
  • Track performance against marketing plans to ensure accountability and execution quality.
  • Conduct field visits for hands-on assessments and improve collaboration with franchise owners.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Paid time off (PTO) and paid holidays.
  • 401(k) retirement plan with company matching.
  • Opportunities for professional development and training programs.
Full Job Description
We are seeking a strategic, analytical, and field-driven Field Marketing Manager to serve as the primary marketing partner for franchise owners across the Midwest region. You will translate brand strategy into practical, measurable local execution, helping owners build scalable, healthy marketing plans across the full funnel, from paid digital demand generation to boots-on-the-ground local activity. The ideal candidate combines marketing planning and budget strategy with hands-on coaching, thrives in a fast-paced multi-brand environment, and is passionate about using data, vendor accountability, and field relationships to create measurable business impact. Responsibilities: Strategic Leadership: - Partner with franchise owners to build scalable annual and quarterly marketing plans aligned to revenue goals, market opportunity, seasonality, operational capacity, and brand growth priorities. - Guide owners in developing a balanced full-funnel budget across paid digital, local awareness, lead generation, retention, referral programs, community engagement, and boots-on-the-ground execution. - Help owners understand recommended investment levels, channel mix, and the relationship between marketing spend, lead volume, booked jobs, average ticket, conversion rates, and revenue performance. - Translate brand-level strategy and systemwide priorities into practical local plans owners can execute consistently within their market. - Oversee and reinforce the local marketing scorecard, including grassroots marketing, community partnerships, referral outreach, neighborhood visibility, local events, and review generation. Execution, Optimization & Measurement: - Track owner performance against approved marketing plans to ensure adoption, execution, and accountability. - Monitor budget versus actual performance, planned spend, actual spend, lead volume, booked jobs, cost per lead, cost per booked job, conversion rates, revenue contribution, and return on marketing investment. - Proactively identify performance gaps, underinvestment, overspending, channel inefficiencies, or execution risks and recommend corrective actions. - Review paid search, Local Services Ads, social advertising, lead aggregators, and local SEO performance against plan with approved digital partners. - Hold vendor partners accountable for accurate campaign launches, budget pacing, tracking, reporting, optimization recommendations, and alignment with brand standards. - Help owners diagnose whether performance issues stem from budget, campaign setup, market demand, operational execution, lead handling, or conversion. - Coach owners and local teams on repeatable boots-on-the-ground routines that drive lead generation, retention, referral growth, and brand awareness. - Maintain visibility into owner marketing activity through scorecards, dashboards, budget trackers, vendor reporting, and internal planning tools; prepare clear, actionable summaries for owners, leadership, and cross-functional partners. - Contribute to playbooks, training materials, templates, and scalable processes that improve owner adoption and drive consistency across the system. Field Visits & Cross-Functional Collaboration: - Participate in on-site field visits with the Franchise Business Coach (40-50% travel) to align marketing recommendations with local operations, staffing, sales processes, customer experience, and market conditions. - Use visits to review plan execution, budget pacing, lead handling, conversion opportunities, local brand presence, and owner adoption of recommended actions. - Document key observations, follow-up actions, and owner commitments to drive accountability after the visit. - Collaborate with Franchise Business Consultants, operations, and brand teams, so owners receive consistent, coordinated guidance. Requirements: - Minimum 5 years of experience in field marketing, local/multi-location marketing, or franchise marketing support. - Strong command of full-funnel marketing planning and budget management, including paid digital channels (paid search, LSA, paid social, local SEO, lead aggregators) and grassroots/local execution. - Demonstrated ability to translate complex performance data into practical, owner-facing recommendations that drive revenue. - Experience managing and holding third-party vendor partners accountable for campaign execution, reporting, and optimization. - Proficiency with marketing performance tools and reporting platforms; ServiceTitan experience preferred. - Strong coaching, relationship management, and cross-functional collaboration skills with operations and field support teams. - Strong project management skills with the ability to support multiple owners, brands, and priorities simultaneously. - Experience in home services, multi-location retail, or franchising preferred. - Ability to travel 35-40% across the Midwest region. - Based in the Midwest region - Minneapolis, Indianapolis, Cincinnati, or Chicago preferred. We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

About Authority Brands

Authority Brands is a leading franchisor of home services, focused primarily on plumbing, electrical, and heating, ventilation, and air conditioning (HVAC) services. The company operates through a number of well-known brands, including One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky. Authority Brands is headquartered in Ann Arbor, Michigan and was founded in 2018.
Learn more about Authority Brands
Size
1,000 employees
Industry
Founded
2018
5 Year Trend
+20%
Revenue
$200 million

Similar Jobs

More Jobs at Authority Brands

More Business Services Jobs

Find similar Field Marketing Manager (Remote) jobs: