AutoOwners Insurance

Field Investigator - SIU

AutoOwners Insurance • $73K — $93K *
Mount Vernon, IL 62864In-Person
Finance & Insurance
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent experience
  • Strong conflict resolution skills
  • Preferred: Field Claim Rep with Auto and Field experience
  • Ability to read and interpret insurance policies and legal documents
  • Strong report writing and correspondence skills
  • Excellent verbal and written communication skills
  • Proficient in math and finance understanding
  • Valid driver's license and clean driving record
  • Ability to organize work efficiently
  • Professional demeanor required.

Responsibilities

  • Investigate and evaluate claims to determine appropriate disposition
  • Provide customer service throughout the claims process
  • Meet with individuals involved in claims outside of the office
  • Serve as a trainer/resource for branch associates
  • Analyze investigations to identify issues for further review

Benefits

  • Matched 401(k) and fully funded pension plan after vesting
  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off including holidays and parental leave
  • Adoption assistance and student loan assistance
  • Membership reimbursement for gym and fitness classes
  • Discounts on personal insurance and educational assistance programs
  • Company car provided for business use
Full Job Description

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited to:

  • Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company’s business.

  • Provide customer service to agents, insured’s and others in the course of handling claims to their conclusion.

  • Meet with people involved with claims. This includes outside our office environment.

  • Increased role as a trainer/resource for branch associates in the Claims Department.

  • Analyze and investigate to identify issues which may warrant additional investigation.

Desired Skills & Experience

  • Bachelor’s degree or equivalent experience

  • Ability to handle conflict comfortable

  • Field Claim Rep with Auto and Field experience preferred

  • Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents.

  • Able to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment.

  • Ability to write reports and compose correspondence.

  • Ability to communicate, both verbally and in writing, and possess good problem resolution skills and good interpersonal skills.

  • Able to accurately deal with mathematics and financial areas and develop an understanding of personal and business finance documents.

  • Can tactfully and effectively deal with all types of people.

  • Able to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage.

  • Ability to organize assigned work.

  • Ability to maintain a professional image.

Compensation

Auto-Owners offers a generous compensation package. For this position, the anticipated annualized starting base pay range is $73,000.00 - $93,000.00. Other components of the compensation package include benefit dollars used to purchase certain benefits and several bonus opportunities.

Benefits

Along with a matched 401(k), fully funded pension plan (once vested), the benefits package for this position contains: medical, prescription, dental and vision insurance; associate, spouse and child life insurance; supplemental sick pay; long term disability; health care flexible spending accounts and dependent care flexible spending accounts. Additional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program; student loan assistance program, a gym membership and fitness class reimbursement program and a company car. 

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-AT1 #LI-Hybrid

About AutoOwners Insurance

Auto-Owners Insurance is the largest property and casualty insurance company domiciled in Michigan. Auto-Owners success can be traced back from its present management to the early leadership of Vern V. Moulton who, in 1916, organized Auto-Owners Insurance Company in Mt. Pleasant, Michigan. The infant Company had no capital and was housed in one room of a bank building. Auto-Owners operated in Mt. Pleasant for a little less than a year. In 1917, V.V. Moulton literally picked the Company up, placed it under his arm and in his pocket (the Company consisted of one book of policyholders' names and $174.25 in assets), and moved Auto-Owners to Lansing, Michigan. It wasn't long before the Depression began, and Auto-Owners weathered even the lowest point of that era - the bank holidays of February 1933. The Company demonstrated its corporate toughness and financial stability by paying all claims promptly, daily, and IN CASH! The firm was then writing more than $2.5 million in insurance premiums. Auto-Owners entered the general casualty insurance field in 1940, having previously written only automobile insurance. During the next five years, the Company found it necessary to acquire three more buildings in the vicinity of its main office to accommodate its continued growth. In 1951 it consolidated all of its offices into one home office, which was constructed in downtown Lansing.

AutoOwners Insurance Careers

Join the vibrant team at AutoOwners Insurance, a leading entity in the insurance sector, and propel your career to new heights. At AutoOwners Insurance, we are committed to fostering a culture of innovation, leadership, and diversity, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At AutoOwners Insurance, you’ll be part of a dynamic team that values professional growth and leadership. Our company is renowned for its commitment to excellence and its supportive work environment. We offer a variety of job opportunities across multiple functions, ensuring that your career journey is both challenging and rewarding.

Explore Our Diverse Opportunities

Whether you're looking for a full-time position or an internship, AutoOwners Insurance provides a platform to enhance your skills and push the boundaries of what you can achieve. From underwriting and claims to marketing and IT, our job opportunities span a wide range of disciplines.

Innovate and Lead

Join us and contribute to projects that redefine the standards of the insurance industry. AutoOwners Insurance is a place where innovation meets practical application, and where you can lead initiatives that make a real difference.

Develop Your Skills

With AutoOwners Insurance, you are set on a path of continuous learning. Our diversity training and leadership programs are designed to enhance your professional skills and prepare you for future challenges. Networking within the company is encouraged, fostering a community of learning and mutual growth.

Benefits and Culture

AutoOwners Insurance is dedicated to providing its employees with a supportive and inclusive culture. We offer competitive benefits that ensure the well-being of our team members and their families. Our commitment to diversity and inclusion is evident in every aspect of our company, from hiring practices to team collaborations.

Join Our Team

If you are driven, curious, and passionate about building a meaningful career, explore the employment opportunities at AutoOwners Insurance. We are continuously hiring and looking for individuals who bring creativity and dedication to their work.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant skills and experiences. Prepare for your interview with us by understanding our company’s mission and values. At AutoOwners Insurance, we look for individuals who are not only skilled but who also align with our culture of teamwork and innovation.

Stay Connected

Keep up to date with the latest news, career tips, and industry insights by following AutoOwners Insurance careers page. Discover the exciting and rewarding career opportunities waiting for you.

Search AutoOwners Insurance Jobs

Start your professional journey with us by searching for open positions that match your skills and interests. At AutoOwners Insurance, your next opportunity to excel is just around the corner.

Explore, Innovate, Grow – Join AutoOwners Insurance Today!

Learn more about AutoOwners Insurance
Industry
Finance & Insurance
Founded
1916
* Ladders Estimates

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