Field Engineer/Installer:
Responsible for repairing, testing, and deploying devices in support of a global network.
Work as a member of a team installing and maintaining a host of today's latest communication systems and complex networks.
Expected to work in remote autonomous environments across the globe and collaborate with a diverse cadre of IT Operational Specialist, LAN/WAN Engineers as well as Facility management and Logistics professionals.
Travel OCONUS to conduct site surveys as well as, install/repair equipment with relations to network/facilities equipment and specifications.
Design, update and record all areas of system installations and connectivity, using Customer procedures and direction.
Train customers in the operation of equipment and testing of installed systems. Compose, review, and provide updates to technical documentation.
• Requires 6+ years' experience as a field engineer supporting technical programs, however expertise, training and actual work experience with specific systems and/or technology is significantly more important than the number of years of experience
• Experience in IP Related Services: TCP/IP, UDP, ICMP, PPP, and SIP
• Experience installing and maintaining Cisco routers and switches
• Experience with UPS systems and AC/DC power systems, to include installation/connection
• Working knowledge of CAT 5, CAT 6, and Fiber Optic cable, connectors, and demonstrated capability of fabricating required equipment
• Experience using Remedy, VISIO, and MS Office
• While performing the duties of this job, the employee is frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch or crawl. The employee must also occasionally lift and/or move up to 50 pounds or more
• Possess expert knowledge in how to deploy, install, and maintain servers, routers, switches, telecommunications systems, UPS systems, and desktop PC hardware in support of customer IT infrastructure and enterprise operations.
• Responsible for procedural input to the planning, preparation, and execution of large projects. Manage installation and team while at the field site.
• Must have the ability to complete complex assignments without direction.
• Able to troubleshoot difficult and complex problems while in the field to complete installation successfully.
• Ensures that systems are implemented on schedule .
• Additional Field Engineer duties shall include but are not limited to the following:
o Evaluate sites for the installation of equipment
o Install applicable equipment (with racks if needed)
o Perform onsite testing of equipment and coordinate with other engineers
o Install and connect applicable cables
o Coordinate pick-up and delivery of equipment
o Troubleshoot network connectivity issues
• Understanding of Customer field environment
• Experience with OCONUS travel
