UL

Field Business Manager - Northwest Region

UL • $128K — $145K *
Fremont, CA 94538In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or relevant discipline, with 10 years of experience.
  • Proven experience in cross-functional or global projects.
  • Ability to effectively manage team performance and conduct operational planning.
  • Deep understanding of business impact from decisions and strategic planning.
  • Strong communication skills to present complex information simply.
  • Experience leading a Lean Sigma organization and technical teams.
  • Capability to interpret analyses and financial reports.

Responsibilities

  • Develop and manage tactical plans and budgets.
  • Ensure services are delivered competently and cost-effectively.
  • Assign tasks and estimate staffing requirements for customer needs.
  • Oversee inspection and audit activities in line with procedures.
  • Maintain appropriate staffing levels by monitoring workload and resources.
  • Address customer complaints to ensure satisfaction within the region.
  • Promote continuous improvement through preventive and corrective action systems.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • Mental and financial wellness support.
  • 401K retirement savings plan.
  • Generous paid time off including vacation, holidays, and sick leave.
  • Annual bonus compensation opportunity.
Full Job Description
Job Description

  • Develops implements and manages tactical plans and budgets to achieve assigned objectives.
  • Assures services are delivered in a technically competent and cost-effective manner.
  • Assigns work tasks and estimates staffing requirements to meet customer needs.
  • Responsible for ensuring that all inspection and audit activities within assigned region are carried out in accordance with planned processes and/or documented procedures.
  • Maintains proper staffing levels within region by monitoring workload demands and available resources.
  • Assures customer satisfaction by addressing any customer complaints or concerns regarding activities conducted within assigned region.
  • Manages continuous improvement in area by developing and implementing preventive and corrective action systems.
  • Communicates and meets with clients to discuss technical issues related to factory visits or to discuss UL policies, procedures and requirements related to factory visits and the control of the UL Mark.
  • Develops and maintains an ongoing knowledge of the client base within assigned area to meet customer expectations and identify areas of expansion. Integrates continuous improvement concepts and techniques into all aspects of the job.
  • Applies organizational policies and assures adherence to departmental procedures.
  • Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring that all policies are understood and adhered to.
  • May manage the qualification, selection and continuous relationship of subcontract Field Service professional services.
  • Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
  • Performs other duties as directed.


Qualifications

  • Bachelors' degree or diploma from an accredited university through a formal program of study in Engineering or relevant Engineering Discipline (such as Engineering Technology, Manufacturing Technology or Physics but not limited to these disciplines only) generally ten years directly related experience.
  • Solid experience as lead or participant in cross-functional or global projects or worked in multiple functions or regions.
  • Demonstrates the ability to listen, learn and teach.
  • Demonstrates the ability to manage employee performance through development of performance expectations and goals, managing employee relations issues, identifying and addressing training needs, planning and executing against required staffing levels and assisting in operational planning.
  • Demonstrates an advanced understanding of how decisions impact business results, management concepts such as effectively building a diverse team and planning and thinking strategically.
  • Demonstrates the ability to make the complex simple and present information in a concise, relevant and powerful manner.
  • Demonstrates the ability to effectively manage employees and other team leads in a technical arena and to lead a Lean Sigma organization.
  • Ability to analyze and interpret a wide variety of materials including analyses, data, financial reports.
  • Ability to listen, learn and teach.
  • Ability to work in and understand diverse cultural environments.
  • Demonstrates customer collaboration, project management and business acumen skills.
  • Demonstrates the ability to take calculated risks and plan for contingencies.
  • Detailed knowledge of the technical vocabulary common to the appropriate discipline.

You must be located in the Northwest Region - Oregon, Washington or California areas

What we offer:
  • Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $128,000 to $145,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

Learn More:

Curious? To learn more about us and the work we do, visit UL.com

About UL

UL is a global safety certification company headquartered in Northbrook, Illinois. It was founded in 1894 and has been providing safety testing, inspection, and certification services for over 125 years. UL operates in over 100 countries and has more than 14,000 employees worldwide. The company's mission is to promote safe living and working environments by advancing safety science. UL's services cover a wide range of industries, including consumer products, industrial equipment, building materials, and more.
Learn more about UL
Size
14,700 employees
Industry
Aerospace & Defense
Founded
1900
* Ladders Estimates

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