Must be willing to relocate to Boise, ID and work a hybrid or on-site work schedule Uses technical knowledge of Silvaco product offerings and expertise in the common product creation workflow and objectives for Memory semiconductor end applications to advise customers in their simulation efforts and address their technical obstacles. In so doing, they work as a partner to the sales teams to understand technical values and tradeoffs to our solutions as perceived by the customer and help determine account strategy for continued growth. Works closely with key customers to gain insight into their technical roadmaps and immediate challenges to recommend the best matching solution Silvaco can offer. Understand customers' success criteria and jointly implement evaluation plans to demonstrate and validate Silvaco's solution. Collaborate and provide input to sales plans and proposals for accuracy, completeness, and enhance Silvaco's technical differentiation. Drafts technical collateral that helps people better understand the technology and differentiation of Silvaco solutions. Provides training and instructions to customers to reduce their friction in adopting and using Silvaco tools while gaining additional understanding of the customers' application. Collaborates with customers' implementation teams to troubleshoot problems, develop solutions, and propose additional features, modules, and/or products based on customers' requirements. Job Description - Working with users of Silvaco tools to capture and isolate potential technical issues and suggesting workarounds or alternate approaches to relieve the problem and/or raising the issues to business unit as bug reports - Understanding customer workflow and representing user-defined needs and feedback into business units - Optimizing customers' experience with Silvaco tools by promoting configuration improvements and/or incorporating new features and capabilities - Working with applicable customer departments and functions to assure Silvaco products are properly installed and help validate the installations - Making technical presentations for products, use cases and support status update to customers. Supporting sales effort by articulating technical value propositions, as well as demonstrating prototypes and product features - Generating ideas for configuration and workflow improvements based on obstacles customers face in their work - Documenting evaluation plans and customer support cases in SalesForce CRM - Keeping up with advancements in key applications and workflow implementation Qualifications Minimum Requirements: - Masters Degree or equivalent in Electrical Engineering, Microelectronics Engineering, Solid State Physics, or semiconductor related academic program - More than 8 years of industry experience - Specifically in Semiconductor manufacturing, R&D, and/or integrated circuit design processes - Must have demonstration of design, modeling, and/or simulation tool usage as part of industry work experience - Strong written and verbal communication and interpersonal skills - Intellectually inquisitive with creative problem-solving skills - Persistence in tracking complex problems and projects with minimal oversight - The ability to prioritize activities and deliver projects on time and within budget - Application-specific experience - Ideally, the candidate should have a breadth of knowledge, with in-depth experience in one (or more) categories. - Memory Technology - NAND, DRAM - CMOS Technology- device operation and process technology - Mechanical Stress Physics, in the context of Semiconductor Manufacturing - Tool category experience - Commercial TCAD Tools - Process, Device, and RCx tools - Classical and ML-Driven Statistical tools - FEA/FEM Multiphysics tools - High interest in evolving use of AI into Semiconductor Workflows Additional Information The US base salary range for this full-time position is $145,000 to $170,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.