5120

Job Location: Field Georgia, Field Missouri, Field North Carolina, Field South Carolina, Field Tennessee

Category for Job Posting: Precision Technology

Job Type for Job Posting: Full Time

Working Mode for Job Posting: Remote

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Job Purpose

Provide pre-sales and post-sales technical support for the development and implementation of complex products/applications/solutions. Use in-depth product hardware, software and applications knowledge to provide technical expertise to sales staff and the customer through sales presentations, assistance with proposals and product demonstrations. Provide technical expertise to in-house Engineering and Product Management resources to facilitate and expedite resolution of issues to reduce time to market. Individual may project-manage specific issues and integrations, as needed. Needs to convey customer feedback to technical design and engineering staff.

Key Responsibilities

• Assist the sales staff in assessing potential application of company products to meet customer needs
• Assist sales staff with product demonstration
• Perform installations and post-rollout training for customers on the operations and features of the application/solution
• Disseminate customer technical requirements to product management and sales staff
• Interfacing with Tech support, Product Management, and Sales to resolve customer issues
• Conduct field testing and product set-up
• Conduct product training to internal and external customers
• Prepare detailed specifications for the development and implementation of customer applications/solutions
• Assist users with product capability assessment and validation
• Identify appropriate software technologies and support solutions for problem resolution
• Set customer expectations and keep appropriate parties informed of progress
• Provide follow-up testing, troubleshooting and performance tuning as necessary

Experience Required

• Bachelor's degree in Engineering or 8+ years of relevant experience in lieu of a degree
• Minimum 5 years' experience in the GPS or related industry & 5 years' experience in Machine Control
• 5+ years' Applications Engineering experience preferred

#LI-JB1

Preferred Qualifications

Pay Transparency

The annual salary for this role is USD $86,625.00 - $132,825.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

For roles open across multiple locations, the salary range indicated refers to the primary location. If a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off