Introduction

As a Field Applications Engineer on the ASML Austin/Taylor team, you'll support customers with the launch of a leading-edge factory. You'll help introduce and transfer ASML's EUV, DUV, and applications product portfolio to support technology qualification, factory startup, and ramp.

In this customer-facing role, you'll own defined internal and external projects, address escalated customer issues, and translate on-product challenges into actionable lithography or metrology problem statements. You'll collaborate with regional and global teams to resolve issues, apply ASML's metrology and scanner products, and maximize their value for the customer.

You'll also help define and drive customer requirements for current and future products, proactively identify new application opportunities, and work closely with sales and product teams. Strong data analysis and structured problem-solving skills are essential, as you'll present technical findings and results to both ASML and customers.

Roles and responsibilities

• Participate and/or lead projects which are aimed at supporting our customer transition to a new technology node or ramp up a specific technology node.
• Own workstreams within a larger project and able to develop and drive autonomously a project plan and chase a successful execution with regular updates to relevant internal and external stakeholders.
• Translate a customer on-product issue into a potential lithography or metrology related problem statement, resolve these issues to help them maximize the performance and use of ASML products.
• Participate in pro-actively identifying ASML applications product opportunities for our customer.
• Conduct data analysis to ensure that the correct conclusions are drawn from customers acquired experimental data and results reported to ASML and customer.
• Meet with internal and external customers to maintain two-way level of commitment to keep all involved and affected parties informed of progress.
• Prepare technical presentations for customer meetings, provide new user support, and assists sales.
• Learn and exercise the ASML metrology product portfolio and maximize the application of ASML products & options to the benefit of the customer.

Education and experience

• Bachelor's degree in a technical field.
• Minimum 3 years work experience in a similar role.
• Minimum 2 years experience within the semiconductor or manufacturing industry.
• Minimum 1 year experience with utilizing MATLAB, Python, JMP, or similar software.
• Minimum 1 year experience in data analysis and analyzing technical data to summarize and present findings

Skills

Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is Public always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you'll need the following skills:

• Self-starter that shows high drive, creativity, ambition and accountability.
• Must have strong organizational, communication, leadership and interpersonal skills.
• Detailed oriented individuals with strong critical thinking, problem solving and follow-up skills.
• Fast learner with strong self-motivation to grow technically; be able to perform job at high standard with minimum supervision and demonstrated ability to thrive in a high pressure and fast paced environment.
• Ability to prioritize and organize actions effectively and efficiently.
• Basic project management skills.
• Strong communication skills to collaborate with different stakeholders internally (Account Team, Business Development Managers, Project team, VHV headquarter, etc.) and external customers.

Other information

• Up to 10% travel is include in the job for training and x-site support.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Legal/export license control (see below)

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. a7 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.