We anticipate the application window for this opening will close on - 24 Aug 2026

About the Role

The Field Access & Reimbursement Manager is the primary field-based lead for market access education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff to facilitate appropriate patient access to MiniMed's diabetes therapies and technologies. This role serves as the lead reimbursement and access subject matter expert, spending approximately 70 percent of time in the field supporting HCP offices with prior authorization requirements, documentation needs, and payer-related and fulfillment access challenges. The role also functions as the primary point of contact for triaging access issues to internal teams such as DME and PBM account management, retail pharmacy or distribution, ensuring timely and compliant resolution.

Key Responsibilities

• Field-Based Reimbursement Support
• Serve as a field-based reimbursement and access expert for assigned geography
• Provide compliant education to HCPs and office staff on reimbursement processes, payer coverage criteria, prior authorizations, and documentation requirements
• Support HCP offices in understanding payer-specific requirements to facilitate accurate and timely submissions
• Identify systemic access barriers and support resolution strategies within established policies and procedures
• Build strong, collaborative relationships with HCPs and office personnel as a trusted reimbursement and patient access resource

Access Issue Management and Triage

• Act as the primary field contact for HCP-reported reimbursement and access challenges.
• Triage cases appropriately to DME and PBM account management, retail pharmacy, distribution, or other internal access support functions based on issue type and complexity
• Partner cross-functionally to ensure seamless handoffs, clear accountability, and timely follow-up with sales team
• Monitor case progress and outcomes, ensuring alignment with customer expectations and internal service standards

Cross-Functional Collaboration and Insights

• Collaborate with Sales, Market Access, Patient Services, Legal, Compliance, and other internal stakeholders to support aligned customer engagement.
• Capture, synthesize, and communicate field insights related to payer policies, access trends, and reimbursement challenges.
• Provide feedback to internal teams to support continuous improvement of access programs and resources
• Stay current on reimbursement policy changes, payer landscape dynamics, and diabetes market trends.

Scope and Impact

• Acts with a sense of urgency to address critical access and affordability issues for patients
• Influences reimbursement outcomes through education, issue resolution, and coordination with internal access resources
• Operates independently within established policies while escalating complex issues as appropriate

Required Qualifications

To be considered for this role, please ensure the minimum requirements are evident in your resume.

Bachelor's degree in healthcare or business/public administration and 5+ years of experience in reimbursement, market access, patient services, or field-based healthcare support roles

Preferred Qualifications

• Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships, or experience in working with patient support HUB services
• Ability to establish relationships, collaborate, and influence across a matrix organization
• Problem-solving ability to navigate challenging access scenarios and identify solutions in a timely and efficient manner
• Relevant certifications in prior authorization and/or billing and coding
• Strong market access acumen as it relates to payer approval processes and appeals for both pharmaceutical and medical device products
• Deep understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement of medical devices and durable medical equipment
• Demonstrated expertise with both pharmacy and medical device coding and billing

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

Salary ranges for U.S (excl. PR) locations (USD):$109,000.00 - $185,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

This position is eligible for a short-term incentive called the Short Term Incentive (STI).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that "regular employees" refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

MiniMed Benefits Overview