Lowe’s

FFC Operations Support Supervisor

Lowe’s$70K — $118K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain Management, Industrial Engineering, Business, or related field, or 4 years of experience in warehouse operations.
  • Basic math and reading comprehension skills.
  • Basic computer skills; familiarity with Microsoft Office required.
  • Track record of compliance with safety regulations.
  • Proven ability to foster a culture of safety among teams.

Responsibilities

  • Drive compliance with daily safety standards and promote a safety culture.
  • Monitor key performance indicators across various operational functions.
  • Assist in physical inventory tasks and troubleshoot IT and warehouse management system issues.
  • Generate reports that identify and address inventory-related matters.
  • Conduct audits for customer fulfillment and store replenishment orders.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Paid time off including vacation and sick days.
  • 401(k) retirement plan with company match.
  • Tuition assistance and educational support programs.
  • Employee discounts and various other discretionary benefits.
Full Job Description
Schedule

Monday- Friday - Days

Essential Functions:
• Drives compliance with daily safety requirements and builds/sustains a culture of safety among subordinates and peers
• Keeps track of key performance indicators across functions including administrative support, inventory, and quality assurance
• Supports FFC services and complies with policies and procedures
• Assists FFC with physical inventory interacting with various IT, corporate, and warehouse management systems to investigate and fix complex and technical issues
• Participates closely in inventory system testing activities and integration which requires in-depth knowledge of the various systems
• Creates reports that provide the FFC with visibility to inventory issues
• Research issues related to daily, weekly, monthly, or yearly inventory reports for FFC
• Develops monthly reports showing inspection and audit performance and improvement opportunities.
• Audits for customer fulfillment orders and store replenishment orders
• Evaluates and recommends alternative auditing procedures for continuous improvement
• Interprets and supports quality policies and implements guidelines to ensure compliance with quality standards and documents
• Adheres to quality processes identifying issues and gaps in current processes or documents
• Performs delivery management overseeing load planning and allocation
• Reports quality metrics to leadership
• Develops new methods to resolve identified issues
• Troubleshoots and manages emergency situations assessing best solution and utilizing most effective and efficient resources
• Analyzes and makes recommendations regarding schedule adherence and other operational needs or problems reporting discrepancies and/or unsafe conditions recommending and implementing corrective actions
• Leads efforts driving administrative, inventory, and quality core tasks and supports training, education and upskilling as needed
• Communicates effectively with associates regarding business objectives or current issues
• Monitors individual and team productivity and drive continuous productivity improvement through process enhancements and one on one coaching
• Approves off standard hours for associates ensuring accurate accounting of performance for team
• Sets goals and communicates clear expectations for associates providing timely and constructive feedback
• Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable
• Works with associates to build a work environment of engagement and inclusion
• Participates in the process of hiring talented individuals for the team, submitting, requisitions, interviewing, and partnering with HR in the hiring process
• Trains new hires and existing employees on processes and procedures as applicable
• Discusses and resolves conflicts between associates
• Sponsors and leads associates through change
• Responds to incidents or injuries and ensures first aid response takes place as needed
• Collaborates with the other FFC teams to ensure consistent processes and expectations

Minimum Requirements:
• Bachelor's degree - Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area
• Basic math and reading comprehension skills
• Basic computer skills, including working knowledge of Microsoft Office
• Proven record of complying with safety requirements
• Experience building a culture of safety among subordinates and peers

Preferences:
• Leadership experience with direct report responsibility
• Experience mentoring and coaching others
• Experience monitoring the work of others to ensure quality
• Experience managing resources, time, and budgets
• Experience working with and communicating to leadership all levels of the organization
• Previous leadership roles in other Lowe's supply chain facilities, or leadership roles in Corporate-led initiatives
• Experience with software applications such as Microsoft Office and/or a Warehouse Management System
• Bi-lingual skills, if applicable to the facility

Pay Range: $70,800.00 - $118,300.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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