Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here.  Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

Variable

Variable

Regular

Job Description
Works in partnership with department leaders to provide program direction and management. Develops and oversees functional area or system programs which meet the needs of patients, families, and community served.

The Fetal Care Program Manager coordinates and oversees all aspects of care for families whose babies are diagnosed with medical concerns before birth, while also building and growing the program itself. As a newly established role, the Program Manager partners with physician and administrative leadership to develop an integrated, family-centered fetal care program.

The Fetal Care Program Manager works closely with the multidisciplinary teams responsible for referrals, coordination of maternal-fetal and pediatric specialty visits, and supporting families through complex testing, consultations, and treatment plans. The role includes developing workflows, policies, and referral pathways; monitoring volumes, outcomes, and patient experience; and using this data to refine services and demonstrate value to leadership. This individual helps establish meaningful metrics and communicates program progress to support accountability, strategic decision-making, and future program growth.

A key focus is relationship management with external stakeholders—such as obstetricians, maternal–fetal medicine practices, and community hospitals—through outreach, education, and consistent communication to build trust and maintain referral networks. Success in this role requires strong communication, relationship-building, and collaboration across disciplines and institutions.

The Fetal Care Program Manager often collaborates on marketing strategies, business plans, and budget considerations, balancing clinical needs with operational efficiency and growth goals. The Program Manager also helps identify opportunities for innovation and program development.

A clinical background is not required but can be helpful in understanding medical information, supporting family education, and communicating effectively with clinical partners. Experience in healthcare operations, women's and children's services, maternal-fetal medicine, neonatal care, complex care coordination, or multidisciplinary programs is highly desirable. Prior exposure to a fetal center or similar program is considered an asset but is not required.

Experience

• 1 year of experience coordinating small or department programs
• 1 year of experience in a professional working environment

Preferred Qualifications

• N/A

Education

• Bachelor’s degree in appropriate field

Certification Summary

• No professional certifications required

Workstyle

• 5 days/week in office

Knowledge, Skills, and Abilities

• Demonstrated ability to develop and manage budgets and other financial skills
• Strong communication, facilitation, and presentation skills
• Strong interpersonal skills, including demonstrated experience working collaboratively with teams and employees at all levels within an organization
• Must possess excellent customer service skills
• Demonstrated problem-solving and analytical skills
• Proficient in Microsoft Office
• Prior experienced using EPIC and EPIC SlicerDicer highly preferred
• May require reliable transportation as may be required to travel between maternal fetal care sites (MFMs) up to 10-15%
• Demonstrated success in program development, project planning, and project management
• Ability to multitask, balance multiple priorities, and work independently and within teams
• Personal organization and time management
• Ability to supervise direct reports.

Job Responsibilities

• Creates, manages, and executes project scope, schedule, resources, and change management initiatives.
• Communicates and documents project plan, status updates, business goals, and governance plan to team and stakeholders effectively.
• Identifies and manages project risks, issues, and opportunities.
• Collaborates with specialists both inside and outside the organization with assigned tasks to deliver subject matter expert activities.
• Ensures project deliverables are on time, high quality, and on budget.
• Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
• Mentor team members to encourage personal and professional growth.
• Encourage ongoing skill development by providing opportunities for continued education.

2220 North Druid Hills Road

Program/Project Management