TeleTech

Federation Manager

TeleTech$77K — $176K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as a Federation Manager in JLCCTC
  • Expertise in virtual machine environments
  • Ability to interpret simulation exercise plans for hardware/software configurations
  • Skilled in team management and prioritization
  • Secret clearance required
  • Bachelor's in Computer Science, IT, or Cybersecurity
  • Security+ Certification essential

Responsibilities

  • Ensure simulation architecture is operational during exercises
  • Update and patch simulation systems to maintain functionality
  • Identify areas for improvement in simulation infrastructure
  • Monitor exercise performance and provide insights
  • Lead team in developing new methodologies for simulation support
  • Utilize advanced technology to enhance simulation systems
  • Support mission-critical training objectives for U.S. Army

Benefits

  • Comprehensive health, life, and disability coverage
  • Retirement benefits and financial planning assistance
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Work-life balance programs and dependent care services
  • Recognition awards for exceptional employee performance
Full Job Description
Federation Manager
The Opportunity:

Your combination of people skills and system administrator expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting a Regional Simulation Center (RSC) and execution of simulation-driven Command Post Exercises. We're looking for a system administrator who specializes in collective training with a background in Live, Virtual, Constructive simulation integration and mission command stimulation to help us support U.S. Army large scale combat operations (LSCO) in a multi-domain environment.

As a system administrator on our project, you'll ensure the simulation architecture and systems are functional and available during exercises, update and patch critical systems, and constantly look for ways to make the simulation architecture better using the latest technology and the best implementation strategies. You'll provide your customers with insight into their exercise design through monitoring and performance management.

Your system administrator expertise will be vital as you identify problem areas and opportunities for improvement in a mission-critical simulation infrastructure. You'll help your team better understand the simulation systems by turning metrics into information and explaining their meaning.

This is an opportunity to broaden your skill set into areas like Federation Management and Tech Forward support utilizing U.S. Army Program of Record simulation systems and tools such as the Joint Land Component Constructive Training Capability (JLCCTC) and JLCCTC's replacement Next Gen Constructive (NGC). We focus on growing as a team, so you'll share your expertise through leadership and mentoring as you help the team work through challenges and develop new methodologies. As a system administrator leader, you'll identify new opportunities to modernize our technical support, so your clients achieve their training objectives. Work with us and resolve daily challenges as we improve warfighter driven command post exercises.

You Have:
  • 5+ years of experience as a Federation Manager in JLCCTC technical and operational competencies
  • Knowledge of the virtual machine environment
  • Ability to interpret simulation exercise plans to install and configure hardware or software in a TCP/IP network environment with systems running Linux and Windows operating systems
  • Ability to manage a team, resource personnel, and prioritize efforts
  • Secret clearance
  • Bachelor's degree in Computer Science, Information Technology, or Cybersecurity
  • Security+ Certification


Nice If You Have:
  • Experience in program or project management
  • Experience in network configuration and network management
  • TS/SCI clearance
  • Operating Environment Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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