Federal Solutions ArchitectLocation: Hybrid (DC/MD/VA-based) with occasional travel to customer sites and trade shows
Employment Type: Full-time
Department: Sales / Business Development
Reports To: Director of Sales
Compensation: $120-$150k including annual bonus
Clearance: Must be eligible for security clearance
Role OverviewPTFS is seeking a Sales Engineer to support PTFS' Knowvation commercial off the shelf (COTS) Content Services Platform (CSP) (https://ptfs.com/knowvation/) pre-sales and post-sales activities. Tasks include solution engineering and business development to support new business in the public sector.
The ideal candidate will be comfortable presenting to federal information and data management, IT, security, and mission stakeholders; and be able to translate requirements into clear technical solutions and narratives; and attentive to detail so opportunities, follow-up actions, and customer commitments are handled with speed and quality. The candidate should have technical depth in presenting, implementing, supporting and developing COTS software solutions. Candidates who are interested in joining a rapidly growing customer base within the information management market are encouraged to apply.
Key ResponsibilitiesPre-Sales & Technical Sales Support- Serve as the technical lead during pre-sales activities, supporting Sales and Business Development.
- Conduct technical discovery with federal agencies to understand mission, data, security, and operational requirements.
- Design and articulate solution architectures on premise and cloud
- Lead or co-lead customer technical presentations and discussions
- Occasional travel to tradeshows or events both local and out of state.
Product Demos- Develop and deliver live product demonstrations
- Customize demo environments
- Continuously improve demo assets in coordination with Sales and Engineering
Proposal & Capture Support- Help write and/or significantly contribute to technical proposals
- Help development of RFX's, and white papers
- Develop Past Performance documents based on customer use cases
Post-Sale Transition & Account Support- Support post-award handoff from Sales to Delivery/Implementation teams
- Serve as a trusted technical point of contact for early implementation phases and limited ongoing account support.
Required Qualifications- 5+ years of experience in software information systems technology
- 2 Years domain experience in COTS software deployment and implementation
- Pre-Sale Engineering or a technical field with a desire to become a sales engineer
- U.S. Citizen
- Content, information and/or Data management experience
- Experience supporting U.S. Federal Government in a customer facing role
- Demonstrated ability with live technical demos
- Technical proposal writing experience
- Ability to develop COTS solution architectures and workflows clearly for proposals and presentations
- Strong written and verbal communication skills
- Hands-on technical expertise and experience with COTS software application support system implementations that include data migration/conversion
- Bachelors of Science Degree in Engineering, Information Systems or a related field
Preferred Qualifications- Familiarity with one or more of the following: enterprise software, information management platforms, geospatial data management, enterprise content management, records management, declassification/FOIA applications, digitization workflows or search solutions.
- Implementing AI/ML solutions to the Federal Government
- Experience with government contracting and federal IT standards such as FedRAMP, NIST 800-53, DISA SRG IL4/5/6 and federal security and ATO discussions.
- Familiarity with Salesforce, ZoomInfo, or similar sales enablement tools.
- DoD security clearance
Benefits:- 15 days paid time off per year
- 11 paid holidays per year
- Medical, Dental & Vision
- 401(k) Plan with matching
- Tuition assistance
- Disability insurance
- Referral Bonuses
