Microsoft

Federal Services Contract Manager - CTJ - TS

Microsoft$97K — $188K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field with 4+ years of relevant experience
  • Active U.S. Government Top Secret Security Clearance required
  • Experience in managing program or process improvements
  • Strong negotiation skills with a focus on complex contracts
  • Excellent communication skills suitable for various organizational levels
  • Proven decision-making and problem-solving abilities
  • Experience in adapting sales strategies to comply with guidelines and policies

Responsibilities

  • Make empowered decisions on customer agreements using sound judgment
  • Negotiate terms and conditions of service contracts to finalize deals
  • Collaborate with cross-functional teams to develop compelling offers
  • Review and negotiate non-standard contract documents and terms
  • Ensure adherence to established Services guidelines and policies
  • Design negotiation strategies that meet evolving technology marketplace needs
  • Coach sales teams and share best practices to improve negotiation outcomes

Benefits

  • Eligibility for Microsoft Cloud background check every two years
  • Opportunity for ongoing professional development
  • Access to diverse company culture that prioritizes values
  • Potential to participate in broader company initiatives and strategic projects
Full Job Description
Responsibilities
  • Make empowered decisions on customer agreements, exercising sound business judgment.
  • Negotiate services contract terms and conditions to close deals.
  • Collaborate with sales, legal, finance, and other business groups to design winning offers and deal constructs.
  • Own the review, negotiation and approval of non-standard contract terms and non-standard contract documents.
  • Drive business adherence to Services guidelines and policies.
  • Ensure negotiation strategies for services adhere to established principles and standards and help adapt those principles to the evolving technology marketplace.
  • Share best practices and coach sales teams to improve Microsoft's deal-making capabilities and accelerate deal timelines.
  • Other
    • Embody our culture and values


Qualifications

Required Qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
    • OR equivalent experience.

Other Requirements

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • The successful candidate must have an active U.S. Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • Software/Cloud Services industry consulting and support contract management experience with United States Federal Government preferred.
  • Managing Customer contract and agreement while applying sound business judgment and contracting principles.
  • Proven complex negotiation skills.
  • Demonstrated decision-making and problem-solving skills in a cross-functional environment.
  • Effective interpersonal, verbal, oral and written communication ability, adaptable to engagements with all levels of an organization.
  • Highly attentive to workflows and deadlines.
  • Thoughtful risk-taking, with a demonstrated growth mindset and curiosity to learn independently.
  • Experience in sales and negotiation strategies ensuring adherence to established guidelines, policies, and legal standards.
  • Comfortable dealing with ambiguity, managing stakeholder relationships, demonstrating decision-making and critical thinking skills in a cross-functional environment, and adaptable to engagements with all levels of an organization.
  • Demonstrated Ability to embrace AI for efficiencies.


Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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