Bank of America Corporation

Feature Lead - Technology, AI/ML

Bank of America Corporation$120K — $150K *
Plano, TX 75025In-Person
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of hands-on software development experience using Java, Python, or related technologies.
  • Strong software engineering skills with proficiency in Python and Java.
  • Experience building AI/ML-powered applications using machine learning and Generative AI techniques.
  • Knowledge of modern AI technologies including Transformers, Large Language Models (LLMs), and Generative AI frameworks.
  • Experience deploying and optimizing AI applications on CPU/GPU infrastructure.

Responsibilities

  • Designs, develops, and is accountable for feature delivery.
  • Ensures solutions meet product acceptance criteria with minimal technical debt.
  • Guides the team on work breakdown and execution.
  • Works with the Product Owner to maintain a healthy product backlog.
  • Plays a team lead role and mentors team members.
  • Evaluates and applies emerging AI technologies to solve business problems.
  • Leads the deployment and optimization of AI workloads across CPU/GPU infrastructures.

Benefits

  • Opportunity to work in a cutting-edge AI technology environment.
  • Access to continuous learning and development resources.
  • Chance to lead and mentor a talented technical team.
  • Involvement in high-impact projects across multiple channels.
  • Engagement with modern AI technologies and frameworks.
Full Job Description
Job Description:

This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.

Position Summary:

This is a Lead position in Bank of America's Erica, Chat, and Voice Technology organization. The Team builds next generation AI and Search platforms to enable virtual financial assistant / AI and search capabilities across multiple channels.

Responsibilities:
  • Designs, develops and is accountable for feature delivery
  • Applies enterprise standards for solution design, coding and quality
  • Ensures solution meets product acceptance criteria with minimal technical debt
  • Guides the team on work breakdown and execution
  • Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria
  • Plays a team lead role (as an individual contributor) and mentors the team
  • Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)
  • Guides the team on solution design, AI/ML model integration, work breakdown, and execution.
  • Evaluates and applies emerging AI technologies, frameworks, and models to solve business problems.
  • Leads the deployment and optimization of AI workloads across CPU/GPU infrastructures and cloud platforms.
  • Ensures AI solutions meet enterprise standards for security, governance, observability, performance, and responsible AI practices.
  • Guides the team in implementing prompt engineering, retrieval strategies, model evaluation, and inference optimization techniques.
  • Drives technical innovation and adoption of AI/ML best practices across the organization.


Required Qualifications:
  • 5+ years of hands-on software development experience using Java, Python, or related technologies.
  • Strong software engineering skills with proficiency in Python and Java.
  • Experience building AI/ML-powered applications using machine learning and Generative AI techniques.
  • Knowledge of modern AI technologies including Transformers, Large Language Models (LLMs), Agentic AI, and Generative AI frameworks.
  • Experience implementing Retrieval Augmented Generation (RAG) pipelines and related retrieval techniques.
  • Experience deploying and optimizing AI applications on CPU/GPU infrastructure using technologies such as CUDA, vLLM, Triton, or equivalent inference platforms.
  • Understanding of supervised, unsupervised, and reinforcement learning methodologies.
  • Good understanding of source control systems such as Git and modern collaborative development practices.
  • Good interpersonal communication skills for technical and business conversations
  • Good analytical skills to break down requirements and solve complex problems
  • Proven task management and leadership skills
  • Experience building restful web services


Desired Qualifications:
  • Experience in performance tuning with good understanding of JVM internals
  • Experience with NoSQL databases like Cassandra
  • Experience in distributed caching frameworks like hazelcast, ignite, redis
  • Experience in modern JVM languages like groovy, scala
  • Experience with Full-stack development, especially including Angular
  • Experience with Generative AI
  • Spring MVC
  • Experience with Container technologies, such as Kubernetes and Docker
  • Experience working with NLP and Machine learning
  • Prior open source contributions
  • Background in mathematics or statistics
  • Proven task management and leadership skills
  • Experience working in agile teams
  • Experience building chatbot, conversational AI, or virtual assistant platforms.
  • Experience with Azure, AWS, or cloud-native AI platforms.
  • Experience with vector databases, embeddings, semantic search, and AI retrieval systems.
  • Experience with Elasticsearch, SOLR, OpenSearch, or related search technologies.
  • Experience with MLOps, model deployment, monitoring, and AI observability.
  • Experience with inference optimization frameworks, GPU acceleration, and distributed model serving.
  • Experience with prompt engineering, model evaluation, and AI safety/governance practices.


Skills:
  • Automation
  • Influence
  • Result Orientation
  • Stakeholder Management
  • Technical Strategy Development
  • Architecture
  • Business Acumen
  • Risk Management
  • Solution Delivery Process
  • Solution Design
  • Agile Practices
  • Analytical Thinking
  • Collaboration
  • Data Management
  • DevOps Practices


Bachelors or Master's Degree in Computer Science or related field

Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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